Maximiliano Mendoza

• Responsible for ensuring customer satisfaction, resolving customer complaints, and addressing any questions or comments may have
• Made sure to minimize theft and loss risks, continuously maintaining accurate accounts
• Analyzed the sales data from the morning to the evening ensuring the restaurant has hit budget
• Making sure that the employees are not overwhelmed and help them when needed
• Motivate employees and push them past their limits to perform at their peak
• Reduced health risks and safety hazards by preparing beverage products consistently while creating cleaning schedules, restocking items and sanitizing equipment to adhere to health department standards.
• Responsible for reviewing and processing food products ensuring that we received every product and eligible to sell it
• Collaborate with teams to ensure the food gets out under ten minutes
• Developed kitchen staff through training, disciplinary action, and performance reviews
• Adapted to different types of customers
• provide excellent customer service
• Demonstrate strong work ethic, and time management skills by balancing work with other commitments
• Monitored cameras to ensure customer safety and also reviewing footage of past conflicts with customers
• Consistently worked 40 hours

General manager- David Quintana (915)502-8071

• Ensured amazing customer satisfaction
• Worked as a team to make sure all the theaters were clean and ready for the next for the movies
• Managed crowd control effectively, ensuring time seating and minimized disruptions
• Monitored the entrance and exit of the building to guarantee the safety of the guests
• Assisted customers with any concerns
• Utilize conflict resolution techniques to de-escalate potentially volatile situations
• Monitored cameras ensuring customers are safe
• Managed multiple tasks simultaneously and completed all assigned duties each shift
• Consistently worked 40 hours

• Greeted customers entering store and responded promptly to customer needs.
• Welcomed customers and helped determine their needs.
• Worked flexible schedule and extra shifts to meet business needs.
• Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.