Maximiliano Ona Eyama Ewuy
Dallas,TX
Summary
Dynamic professional with a proven track record at Helpshift, adept in managing information requests and enhancing customer service protocols. Excelled in coaching, leveraging analytical skills to boost team performance. Proficient in Spanish and Excel, demonstrating exceptional written and oral communication. Specializes in confidentiality and event support, focusing on impactful achievements. Efficient Library Page with background in library services, including book sorting, shelving, and database management. Skills include strong organization, customer service acumen, and knowledge of library cataloging systems. Known for maintaining orderliness in library spaces and assisting patrons with various inquiries. Prior experience has resulted in improved workflow efficiency and enhanced patron satisfaction.
Overview
2
2
years of professional experience
Work History
UNGE LIBRARY
Helpshift
Malabo, Bioko Norte
07.2020 - 11.2021
- Handled in-person and telephone requests for information and materials.
- Trained new staff and volunteers on library systems and customer service protocols.
- Located desired materials for institutional staff special projects.
- Performed regular shelf reading duties to ensure accuracy of call numbers on shelves.
Coach in Training
coach kids
Malabo, Bioko Norte
06.2019 - 05.2020
- Observed and evaluated players' skills during games and practices.
- Analyzed game footage to identify areas of improvement for both individual players and teams.
- Educated athletes in rules, strategies, sportsmanship and performance principles.
- Suggested exercise modifications to individual athletes to avoid strain and injury.
Education
High School Diploma -
Maestro Don Carlos Asu
Malabo ( Equatorial Guinea)05-2020
Skills
- Alphabetical order
- Confidentiality
- Event support
- Written and oral communication
- Reading comprehension
- Fluent in Spanish
- Reading programs
- Skills in a Word document
- Skills in excel document
Accomplishments
Graduated with honors in high school.
Awarded as the third best student in his class.
Languages
Spanish
Professional
English
Professional
Goals
- Hope to start a new journey, improve my abilities, and also learn more in the process.
- Become a better person, and also help in whatever way I can to people
Timeline
UNGE LIBRARY
Helpshift
07.2020 - 11.2021
Coach in Training
coach kids
06.2019 - 05.2020
High School Diploma -
Maestro Don Carlos Asu
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