Maximillian Davis
Winter Park,FL
Summary
In pursuit of my career, I’ve learned to prioritize consistency over motivation, uphold quality of work over time cost, and recognize that encountering obstacles is opportunity for growth. Experience is something I crave because it provides an opportunity to strengthen my interpersonal relationships, learning and adaptability skills, and self-management skills. You can rely on my unwavering commitment and strong work ethic when considering me for employment.
Overview
1
1
year of professional experience
Work History
Dental Office Receptionist
Advanced Dental, L.L.C
Terre Haute, IN
05.2022 - 01.2023
- Developed comprehensive treatment plans, including cost estimates and payment arrangements, ensuring patient approval and financial clarity.
- Managed patient check-in/out processes, proficiently verifying insurance, collecting co-pays, and maintaining accurate administrative records.
- Provided proactive customer service, promptly addressing inquiries and resolving concerns to uphold satisfaction levels.
- Maintained meticulous patient records, consistently updating personal, insurance, and medical information to ensure data accuracy.
- Delivered timely responses to patient inquiries, offering precise guidance and information while ensuring data integrity prior to scheduling appointments or processing payments.
- Efficiently scheduled appointments and managed office calendar, optimizing time utilization and ensuring smooth patient flow throughout the day.
- Oversaw daily opening and closing procedures, ensuring facility readiness and cleanliness.
- Offered expert guidance on dental procedures and treatment options tailored to individual patient needs, fostering trust and satisfaction.
- Conducted post-appointment follow-ups to gauge patient satisfaction and address any outstanding concerns, demonstrating commitment to patient care.
- Provided essential support in billing operations, facilitating electronic or manual submission of insurance claims and handling patient inquiries.
- Managed incoming communication channels, including phone calls and emails, promptly directing inquiries to appropriate staff members.
- Coordinated patient appointments and consultations, leveraging organizational skills to ensure seamless scheduling and confirmation processes.
- Proficiently gathered medical information and dental health history, contributing to comprehensive patient care.
- Demonstrated exceptional multitasking abilities in a fast-paced environment, excelling in telephone, email, fax, and front-desk reception roles.
Education
High School Diploma -
Terre Haute South Vigo High School
Terre Haute, IN07-2020
Bachelor of Arts - Music Performance
Butler University
Indianapolis, INBachelor of Science - Music Production
Full Sail University
Winter Park, FL10-2024
Skills
- Punctual
- Reliable
- Maintaining Positive Patient/Customer Relations
- Issue Resolution
- Multi-Line Telephone Skills
- Well Spoken
- Team Collaboration
- Fast Learner
Timeline
Dental Office Receptionist
Advanced Dental, L.L.C
05.2022 - 01.2023
High School Diploma -
Terre Haute South Vigo High School
Bachelor of Arts - Music Performance
Butler University
Bachelor of Science - Music Production
Full Sail University
Similar Profiles
MOHAMMED OWAISMOHAMMED OWAIS
Senior Project Engineer at ADVANCED INNOVATION SYSTEMS L.L.CSenior Project Engineer at ADVANCED INNOVATION SYSTEMS L.L.C
Raj MohanRaj Mohan
Sales Manager – Aftermarket Sales & Services. EMEA & APAC at Advanced Watertek Industries L.L.CSales Manager – Aftermarket Sales & Services. EMEA & APAC at Advanced Watertek Industries L.L.C
Manali BhoiManali Bhoi
Dental Assistant at Dental Essential Advanced Dental ClinicDental Assistant at Dental Essential Advanced Dental Clinic