A seasoned manager, I spearheaded strategic growth and operational excellence at Ceaser Chimney Service, Inc, enhancing efficiency and profitability. My expertise in operations management and leadership fostered cross-functional team collaboration, driving significant organizational development. Achieved through data-driven decision-making and a commitment to compliance and risk management, I excel in transforming challenges into opportunities for advancement. Hiring, training and compliance. I'm a certified CPR/AED and first aid instructor. Certified fork lift instructor. OSHA-30
Seasoned business leader with strong emphasis on operational efficiency and strategic growth. Known for fostering collaborative team environments and delivering consistent results. Reliable in adapting to changing business needs and driving continuous improvement.
Overview
11
11
years of professional experience
7
7
Certification
Work History
COO/Training Manager/Senior Safety Officer
Ceaser Chimney Service, Inc
11.2016 - 02.2025
Managed budgets and financial forecasting to ensure fiscal responsibility and maintain profit margins.
Facilitated regular leadership meetings to discuss progress on strategic goals, identify opportunities for improvement, and address challenges proactively.
Developed high-performing teams through effective hiring, training, and performance management strategies.
Negotiated key partnerships with vendors, suppliers, and other stakeholders for improved collaboration and resource allocation.
Boosted operational efficiency by streamlining processes and implementing cost-saving measures.
Spearheaded strategic planning initiatives for long-term growth and profitability.
Mentored employees at all levels within the organization to support their professional development goals.
Influenced company culture by promoting core values like integrity, accountability, innovation, teamwork, and excellence throughout daily operations.
Evaluated emerging technologies as potential tools for enhancing business processes or improving overall performance.
Navigated complex regulatory environments to ensure compliance across all aspects of operations.
Established metrics-based performance evaluations for a more objective assessment of employee contributions.
Oversaw day-to-day operations to keep organization running smoothly while meeting business goals.
Oversaw divisional marketing, advertising and new product development.
Led recruitment and development of strategic alliances to maximize utilization of existing talent and capabilities.
Oversaw business-wide changes to modernize procedures and organization.
Facilitated team-building exercises that improved communication and collaboration among team members.
Identified skill gaps in workforce and addressed them through targeted training programs, resulting in more competent and versatile team.
Directed field training to enhance participants' skills.
Analyzed effectiveness of training programs at all levels and recommended updates.
Created in-depth training manual for all employees.
Managed new employee orientation training process for more than 20 employees each year.
Implemented new learning strategies depending upon employees' skill levels.
Reviewed and edited all training materials for accuracy and company policy compliance.
Recognized, documented, and advised on removal of hazards.
Responded to any emergencies as instructed and with utmost efficiency.
Investigated accidents and incidents to determine root causes and develop corrective actions to address underlying issues.
Provided guidance and resources to employees to maintain safety procedures and enhance protection.
Communicated safety performance and progress to management and employees to provide up to date information.
Inspected facilities for adherence to fire, hazard, and safety guidelines.
Collaborated with other departments to integrate safety in all aspects of organization.
Reviewed and analyzed safety data and statistics to identify trends and areas requiring improvement.
Developed and implemented safety policies and procedures to establish clear guidelines for safe work practices and comply with regulations.
Maintained up-to-date knowledge of applicable laws and regulations.
Created and maintained compliant work environment.
Identified gaps in existing compliance processes and recommended updates.
Conducted periodic compliance audits and reviews to identify areas of improvement.
Developed and implemented corrective action plans for non-compliance issues.
Collected detailed notes on investigations and other communication to adhere to legal requirements and enhance recordkeeping.
Developed risk assessment models to identify potential compliance risks.
Maintained composure in stressful situations, confrontations, interviews and records searches.
Warned violators of infractions or penalties.
Warehouse Picker
Poultry Products
04.2014 - 11.2016
Self-motivated, with a strong sense of personal responsibility.
Worked effectively in fast-paced environments.
Skilled at working independently and collaboratively in a team environment.
Proven ability to learn quickly and adapt to new situations.
Excellent communication skills, both verbal and written.
Worked well in a team setting, providing support and guidance.
Demonstrated respect, friendliness and willingness to help wherever needed.
Assisted with day-to-day operations, working efficiently and productively with all team members.
Passionate about learning and committed to continual improvement.
Paid attention to detail while completing assignments.
Organized and detail-oriented with a strong work ethic.
Loaded, unloaded, and moved material to and from storage and production areas.
Consistently lifted materials weighing as much as 100 pounds.
Reduced order processing times with streamlined picking, packing, and shipping procedures.
Helped maintain an organized stockroom by labeling shelves clearly, designating specific areas for different products, and rotating stock regularly as required.
Enhanced warehouse efficiency by organizing inventory in logical manner, facilitating quicker retrieval times.
Safely loaded and unloaded trucks using appropriate forklift attachments, reducing the risk of accidents or injuries.
Education
High School Diploma -
Souhegan High School
Amherst, NH
06-2008
Skills
Operations management
Cross-functional team coordination
Data-driven decision making
Organizational development
Logistics management
Operations oversight
Strategic planning
Planning and execution
Executive leadership
Cost savings and reduction
Personnel development
Risk management
Compliance management
People and culture
Accomplishments
Led safety and leadership courses in the US.
Trained more than 60 full time associates and employees.
Developed a number of advanced training courses to fulfill company and state standards and compliance.
Supervised team of 40+ staff members.
Documented and resolved OSHA inspections which led to zero fines.
Selected as mentor/trainer for new hires.
Trained a number of new employees on industry standards, proper forklift operation and safety.
Certified a number of employees in CPR/AID/First aid
Certification
Forklift instructor Certification
CPR/AED/First Aid Certification
First Aid/CPR/AED Instructor Certification – Heath and Safety Institute. (Adult/toddler/infant)
OSHA Certified (OSHA-30)
Chimney Specialist with the Chimney Safety Institute of America.
Competent person for fall protection.
Competent frame scaffolding trainer
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
COO/Training Manager/Senior Safety Officer
Ceaser Chimney Service, Inc
11.2016 - 02.2025
Warehouse Picker
Poultry Products
04.2014 - 11.2016
High School Diploma -
Souhegan High School
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