Summary
Overview
Work History
Education
Skills
Languages
Assessments
Timeline
Generic

Maximina Olalde

Texarkana,TX

Summary

Polite and professional call service expert with a proven track record of effectively resolving customer issues through strong communication skills. Consistently exceeding productivity and quality targets in fast-paced, high-volume environments. Skilled in cultivating lasting, loyal relationships with customers and collaborating with colleagues to foster an empowering work culture. Known for adaptability, creativity, and a results-driven mindset, brings hands-on experience in communication and problem-solving to drive organizational success.

Overview

10
10
years of professional experience

Work History

Ads Quality Rater

Welocalize
06.2022 - 09.2022
  • Remote

Call Surveyor

The Crossroads Group, Inc.
Texarkana, TX
04.2022 - 08.2022
  • I make survey calls for Medical Center

Bilingual Teacher

Texarkana Independent School District
Texarkana, TX
08.2012 - 05.2018

Education

Bachelor's degree - Mathematics

Texas A & M University-Texarkana
Texarkana, TX
12.2010

Skills

  • Organizational Skills
  • Infant Care
  • Public Speaking
  • Call center (Less than 1 year)
  • Writing skills
  • Bilingual
  • Computer literacy

Languages

Spanish - Fluent

Assessments

  • Work style: Reliability — Proficient March 2022 Tendency to be reliable, dependable, and act with integrity at work Full results: Proficient
  • Work style: Conscientiousness — Proficient March 2022 Tendency to be well-organized, rule-abiding, and hard-working Full results: Proficient
  • Elementary school classroom management — Expert March 2022 Managing behavior in elementary school classrooms Full results: Expert
  • Middle school classroom management — Proficient May 2022 Minimizing classroom disruption and engaging students Full results: Proficient
  • Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.

Timeline

Ads Quality Rater

Welocalize
06.2022 - 09.2022

Call Surveyor

The Crossroads Group, Inc.
04.2022 - 08.2022

Bilingual Teacher

Texarkana Independent School District
08.2012 - 05.2018

Bachelor's degree - Mathematics

Texas A & M University-Texarkana
Maximina Olalde