I remain focused on projects from beginning to completion, while paying close attention to detail, and always ensuring the delivery of above-satisfactory results, either with a team or alone. I am a self-starter who loves to work with my hands, and I have done so since I was very young. As an engineer, I have tackled several projects, both small and large, with the ability to bring in contractors if the need arises. I have overseen several modernization projects on a large scale, and I have also tackled several smaller projects to demonstrate my ability to be proactive.
Manage other loss prevention associates while also remaining focused on day to day tasks and problems that may arise at any one of the 3 stores in the Chicago area
Install and reposition PTE Security cameras using Security Desk camera system for remote viewing.
Communicated store policy violations to management in a timely manner.
Verified that all merchandising standards were maintained on a daily basis.
Oversaw all daily operations of 1 store location.
Conducted surveillance as an undercover shopper.
Took a hands off approach to apprehending subjects and recovering merchandise.
Interpreted estimated shortage data to strategize how to eliminate shortage.
Greet and guide guests as they entered and left the store.
Assisted in apprehensions.
Acted as a physical deterrent to reduce shortage.
Assisted in internal surveillance.
Recovered merchandise using non accusatory and non confrontational methods.
Managing, troubleshooting and repositioning of PTE cameras.
Defined appropriate metrics and measurements to drive results.
Forwarded quality and service issues to the appropriate manager for resolution.
Bridged gaps between departments to drive sales and increase profit.
Entrusted on occasion to supervise teams of 10+ people
Proficient in Microsoft Office
Proficient in Microsoft Outlook
Mac and PC compatible
Familiar with POS system Square
Familiar with POS system used by Target
Non Violent Intervention (NVI) certified
Received my Stationary Engineers License in March of 2023
A proud member in good standing with Local 399