Mission-oriented individual versed in greeting high-volumes of customers and recommending merchandise based on individual requirements. Utilizing friendly demeanor, upbeat attitude, and confidence to attract and retain customers in an outdoor setting. Taking advantage of a wide knowledge of Chicago and deep understanding of company offerings and operations to ensure customer satisfaction.
- On site customer greeter and ticket sales
- Worked within a large team and collaborated to manage large volumes of customers
- Provided customers with information about boat tours, ticket options, directions, and any other inquiries regarding Chicago
-Helped mentor/ train new employees
-Helped manage cruise boarding and unloading