Summary
Overview
Work History
Education
Skills
Timeline
Generic

Maximo Vasquez

Corpus Christi,TX

Summary

Dynamic and results-driven professional with extensive experience at Starbucks and Jersey Mike's Subs. Proven expertise in cash handling and employee training, enhancing customer satisfaction through effective conflict resolution and staff development. Achieved increased profitability by optimizing inventory management and fostering a collaborative work environment. Committed to continuous improvement and operational excellence.

Experienced with team leadership, ensuring smooth operations and high productivity. Utilizes effective conflict resolution and strategic planning to maintain positive work environment. Track record of enhancing team performance and maintaining operational efficiency.

Promoted customer satisfaction by managing team to achieve specific purchase order and delivery date based on priority.

Diligent Shift Supervisor with solid background in managing operational workflows and leading teams effectively. Proven ability in maintaining high productivity levels and resolving conflicts promptly. Demonstrated skills in team leadership and operational management.

Overview

7
7
years of professional experience

Work History

Shift Supervisor

Starbucks
02.2022 - Current
  • Trained new employees and delegated daily tasks and responsibilities.
  • Completed store opening and closing procedures and balanced tills.
  • Managed cash handling procedures, maintaining accuracy in financial transactions and minimizing discrepancies in daily reconciliations.
  • Responded to and resolved customer questions and concerns.
  • Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
  • Helped store management meet standards of service and quality in daily operations.
  • Enforced company policies and regulations with employees.
  • Provided ongoing support to employees during challenging situations, offering guidance on problem-solving techniques for improved efficiency outcomes.
  • Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
  • Improved customer satisfaction rates with consistent quality checks and timely resolution of complaints.
  • Monitored staff compliance with health codes, ensuring high standards of cleanliness throughout the facility consistently met or exceeded expectations.

General Manager of Food Service

Jersey Mike's Subs
07.2018 - 02.2021
  • Reduced food waste through better inventory management and portion control, leading to increased profitability.
  • Maintained open lines of communication between front-of-house and back-of-house staff, ensuring seamless coordination for optimal service delivery.
  • Increased customer satisfaction by implementing effective staff training and performance management programs.
  • Managed financial aspects of the business including budgeting, forecasting, cost analysis, and profit maximization strategies.
  • Created a positive dining atmosphere by maintaining high standards of cleanliness and organization throughout the establishment.
  • Optimized scheduling practices for efficient staffing levels during peak hours, reducing labor costs without sacrificing service quality.

Education

High School Diploma -

Tuloso Midway
2653 Mckinzie Rd, Corpus Christi
03-2018

Skills

  • Cash handling
  • Employee training
  • Workplace safety
  • Staff management
  • Customer-oriented
  • Cash handling expertise
  • Staff motivation
  • Staff development
  • Inventory control and record keeping
  • Training and mentoring
  • Safety awareness
  • Conflict resolution techniques
  • Schedule management
  • Inventory control
  • Policy enforcement
  • Scheduling coordination
  • Inventory management
  • Staff scheduling
  • Continuous improvement
  • Production management
  • Labor and food cost control

Timeline

Shift Supervisor

Starbucks
02.2022 - Current

General Manager of Food Service

Jersey Mike's Subs
07.2018 - 02.2021

High School Diploma -

Tuloso Midway

Similar Profiles

CREATE PROFILE