MAX DEFRANCESCO
New York,NY
Summary
Over a decade of experience in refined, fast paced, events & service industry. Excels at building and optimizing systems, providing high-quality administrative support to various departments, with great multitasking and prioritization skills. Highly organized and detail-oriented with an acute eye for excellence. Heightened interpersonal skills used to build rapport with clients, vendors, and leadership. A background in operatic training, has provided a foundation of multicultural experiences, strong work ethic, greater sense of culture, elevated standard of execution. Looking to grow at an entry level and explore new career opportunities.
Overview
13
13
years of professional experience
Work History
Operations Associate
ActionIQ
02.2022 - Current
- Established operational systems to maximize efficiency & minimize cost
- Ordering and restock supplies while maintaining facilities for 100+ employee office
- Partner with HR to coordinate and execute logistics on cultural programming & events
- Schedule catered meals three times weekly for employees in office
- Regularly liaise with building management, vendors, contractors, employees, and leadership
- Schedule & coordinate quarterly Board Meetings with all stakeholders
National Anthem Singer
New Jersey Devils (NHL)
02.2011 - Current
- Perform for 17,625 seat arena. Uphold the highest level of professionalism and reliability
General Manager
Chef's Dinner Table
09.2020 - 05.2022
- Curate a Staffing Roster & Staff each event according to client’s needs
- Liaise with clients prior to event & onsite to insure highest level of execution to their needs
- Coordinate with multiple vendors onsite to execute logistics of each event
- Manage a team of 2-4 during client facing events, executing run of show and premium service
- Represent Chef’s Dinner Table always in the most professional presentation possible
Event Manager, Floor & Bar Captain
Town Stages
05.2019 - 08.2020
- Manage and execute various and customized logistical deliverables per event under short timelines
- Liaise directly with clients & vendors onsite to provide ongoing assistance to fulfill ad hoc needs
- Maintain organization of venue by breaking down setups, cleaning, and preparing for future events
- Manage a team of 2-4 in fast paced environment serving to clients, patrons, and board members
Fundraising Development Representative Consultant
United Way
05.2018 - 11.2018
- Outreach to corporations, schools, & businesses to solicit sponsorship and activation
- Sourced event location for Fundraising Launch to Director & assisted the correlating partnership
- Cultivate relationships with company management to engage their brand and employees
- Create & Present deck to leads about fundraising project and goals
- Extensive use of LinkedIn, email correspondence, phone and in person networking
Education
Real Estate License - Real Estate
New York Real Estate Institute
New York, NY2021
Bachelor of Arts - Opera Performance
Montclair State University
Montclair, NJ2011
Skills
- Superior Client Service Skills
- Thrives at Problem Solving
- Event & Project Management
- Basic Accounting Skills
- Reliable & Flexible Coworker
- Excellent Organization & Communication
- Strong Community Leadership
- Proficient in G-Suite, Slack, Excel
Hobbies
Dungeons & Dragons
Magic the Gathering
Hockey Fanatic
Avid Foodie
Timeline
Operations Associate
ActionIQ
02.2022 - Current
General Manager
Chef's Dinner Table
09.2020 - 05.2022
Event Manager, Floor & Bar Captain
Town Stages
05.2019 - 08.2020
Fundraising Development Representative Consultant
United Way
05.2018 - 11.2018
National Anthem Singer
New Jersey Devils (NHL)
02.2011 - Current
Real Estate License - Real Estate
New York Real Estate Institute
Bachelor of Arts - Opera Performance
Montclair State University
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