Summary
Overview
Work History
Education
Skills
References
Love to talk and communicate with people, I also enjoy utilizing software and very technically adept
Timeline
Generic

Maximus Mercer

Buford,GA

Summary

Engaging and charismatic individual with excellent customer service, communication, and problem-solving skills. Seeking a position to utilize expertise in providing assistance, stocking shelves, and maintaining store cleanliness. Dedicated to delivering a positive customer experience through friendly and helpful interactions. Outgoing and reliable professional with extensive experience in retail and customer service. Proven track record of providing excellent customer service and resolving complaints. Committed to exceeding expectations and ensuring satisfaction. Skilled in cash handling, stocking shelves, and bagging groceries. Adaptable student with knowledge of conflict resolution, customer communications, and order processing. Aiming to leverage my abilities to successfully fill the vacancy on your team. Frequently praised as diligent by my peers, I can be relied upon to help your team achieve its goals. Skilled Receiver familiar with operating forklifts, hand trucks and cardboard balers. Adept at learning a wide range of positions and completing tasks without question or input. Offering 2 years of inventory management experience. Hardworking Receiver with talent for efficiently and accurately accomplishing wide range of tasks, including moving merchandise, tagging product and securing displays. Positive and upbeat team player ready to apply skills and 6 months of experience to dynamic new role at Mercedes Benz Stadium. Establishes positive relationships with carriers and representatives through communication and coordination skills. Competent in route planning and shipment method determination. Enthusiastic and skilled Clerk knowledgeable about shipping and receiving, inventory management and carrier relations. Focused on accurate recordkeeping and materials movement for reliability and speed. Experienced with database, ERP and word processing software. Experienced Receiver highly effective at loading and unloading trucks, operating equipment and answering assistance calls. Industrious and responsible professional with strong problem solving and critical thinking skills.

Overview

4
4
years of professional experience

Work History

Culinary Receiver

Mercedes-Benz Stadium
09.2023 - 03.2024
  • Unloaded pallets and deliveries and organized products in warehouse.
  • Handled day-to-day shipping and receiving overseeing more than 100 packages per day.
  • Corresponded with carrier representatives to make arrangements and provide instructions for shipment and delivery of orders.
  • Improved communication with suppliers, resulting in better coordination of incoming shipments.
  • Inspected incoming and outgoing shipments to identify discrepancies with records.
  • Kept work areas clean, safe, and organized.
  • Communicated with carrier representatives, arranging for special deliveries and shipment receipts.
  • Maintained clean and organized receiving area, enhancing workflow and productivity.

Courtesy Clerk

Kroger
02.2020 - 06.2020
  • Handled escalated calls professionally by listening carefully to needs of each individual customer before offering appropriate solutions
  • Processed refunds or exchanges quickly while maintaining high level of customer service
  • Answered customer questions and directed patrons to appropriate store locations according to needs
  • Operated cash register accurately to process payments for customers' purchases
  • Collected more than 50 shopping carts in parking lot and store entrances
  • Performed routine cleaning tasks such as sweeping floors, washing windows, dusting shelves
  • Assisted in prompt clean-up of spills, eliminating potential hazards and preventing accidents
  • Cleaned spills and disposed of waste to maintain store tidiness
  • Packaged and carried out purchased items to customer vehicles
  • Retrieved carts for customers from parking lots and storage areas.

Education

BBA - Managerial Sciences

Georgia State University
Atlanta
05.2028

Skills

  • POS Systems Operations
  • Loading Merchandise
  • Customer Relationship Management
  • Customer Assistance
  • Sales Expertise
  • Customer Feedback
  • Personalized Support
  • Bagging Proficiency
  • Money Handling
  • Product Restocking
  • Escorting Customers
  • Product Location
  • Bagging Procedures
  • Monetary Transactions
  • Forklift Operation
  • Material Handling Equipment
  • Sales experience
  • Certified Forklift Driver
  • Data Documentation
  • Package preparation
  • Customer Service
  • Inventory Software
  • Package handling
  • Hazardous Materials
  • Friendly, Positive Attitude
  • Data Entry

References

References available upon request

Love to talk and communicate with people, I also enjoy utilizing software and very technically adept

I am a very Dynamic and personable professional with a passion for engaging in meaningful conversations and fostering strong connections. Known for exceptional communication abilities and adept at articulating complex ideas in a clear and concise manner. Adept at utilizing a wide range of software tools to streamline processes and enhance productivity. Highly technically proficient with a knack for quickly mastering new technologies and leveraging them to drive innovative solutions. Proven ability to thrive in fast-paced environments while maintaining a keen attention to detail and delivering results beyond expectations.

Timeline

Culinary Receiver

Mercedes-Benz Stadium
09.2023 - 03.2024

Courtesy Clerk

Kroger
02.2020 - 06.2020

BBA - Managerial Sciences

Georgia State University
Maximus Mercer