Warm and friendly individual helps customers in any situation. Enjoys working closely with team members to deliver positive guest experience. Appreciates all team members and assists wherever is possible
Overview
2
2
years of professional experience
Work History
Front Desk Agent
Aston Hotels & Resorts
12.2022 - 08.2023
Took reservations over phone, in person, and via computer for guests and provided confirmation information.
Collected room deposits, fees, and payments.
Answered customer telephone calls promptly and appropriately handled needs.
Maintained clean and organized front desk areas to uphold polished company image.
Welcomed each new arrival pleasantly and confirmed reservations and identification.
Responded swiftly to room requests and other inquiries made via establishment website, email, or phone.
Used internal software to process reservations, check-ins and check-outs.
Cashier
Honu Bakery
10.2021 - 07.2022
Greeted customers entering store and responded promptly to customer needs.
Built relationships with customers to encourage repeat business.
Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Worked flexible schedule and extra shifts to meet business needs.