Maxine Lekwart
Healdsburg,CA
Summary
Dynamic Senior People Support Advisor at Autodesk, recognized for managing over 10,000 HR cases and enhancing employee experience through innovative training programs. Demonstrated leadership and HR technology expertise while streamlining processes and improving communication across teams. Known for empathetic problem-solving and delivering impactful solutions in complex situations.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Senior People Support Advisor for US, Canada, LATAM
Autodesk
11.2019 - Current
- Managed resolution of over 10,000 HR cases while serving at Autodesk.
- Promoted after second year due to exceptional performance and contributions.
- Focused on creating training materials and webinars for performance management cycles.
- Collaborated with senior management and vendors to develop global training resources.
- Provided constructive feedback and served as a sounding board for process clarification.
- Acted as liaison among multiple teams to enhance communication and coordination.
- Created ServiceNow dashboard for streamlined reporting of AskPPL cases.
- Designed and led global trainings for new case management software, Wolken.
- Reformed I-9 verification process and redesigned Employee Referral Program.
Human Resources Coordinator
Nordstrom
Portland, OR
05.2018 - 11.2019
- Drove talent selection and interviewing processes to secure top talent for store.
- Supported store manager in enhancing coaching skills of department managers to achieve results.
- Promoted coaching and training initiatives to retain high-performing employees.
- Aligned HR strategies with retail business needs to optimize operational effectiveness.
- Ensured compliance with employment laws across all store operations.
- Conducted new hire orientations and facilitated comprehensive store training programs.
- Collaborated with department managers to ensure accurate and timely employee evaluations.
- Coordinated internship and volunteer programs to enhance community engagement.
Education
Bachelor of Arts - Family And Consumer Sciences
California State University, Sacramento
Sacramento, CA07-2013
Skills
- Employee experience enhancement
- HR technology expertise
- Organizational and time management
- Customer service excellence
- Leadership capabilities
- Microsoft Office proficiency
- Project and program oversight
- Employment and labor regulations
- Performance evaluation
- Process improvement analysis
- Empathy and understanding
- Candid communication
- Methodical approach
- HR insights
- Complex issue analysis and resolution
- Interpersonal skills
Certification
- Previously SHRM-CP certified and currently studying for renewal
References
References available upon request.
Timeline
Senior People Support Advisor for US, Canada, LATAM
Autodesk
11.2019 - Current
Human Resources Coordinator
Nordstrom
05.2018 - 11.2019
Bachelor of Arts - Family And Consumer Sciences
California State University, Sacramento
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