Maxine Harrell
Bronx
Summary
Professional in healthcare administration, prepared to excel in clinic office coordination. Managed patient interactions and administrative tasks to support clinical operations effectively. Valued for team collaboration and adaptability, ensuring seamless office functionality and patient satisfaction. Proficient in medical records management and patient scheduling.
Overview
7
7
years of professional experience
Work History
Medical Billing Specialist
Sollis Health
06.2021 - Current
- Respond to tasks in navigator, teams and emails.
- Assist with medical records
- Complete prior authorization requests
- Communicated effectively and extensively with other departments to resolve claims issues.
- Assisted patients with understanding their medical bills and provided clarification on complex insurance issues, promoting a positive customer experience.
- Managed patient accounts effectively, resolving discrepancies and addressing outstanding balances in a timely manner.
Co-Chairperson of the Trustee Board
First Bible Church of the Lord’s Mission
11.2018 - Current
- Collect and manage Tithes and Offerings, and all monies for the church
- Reviewed budgets regularly to ensure financial stability of the organization while making necessary adjustments.
- Oversee apartment building that the church owns
- Lead projects and repairs for church and apartment building
- ensure the church is compliant with proper insurance, inspections, and free of liabilities
- Attend meetings with other leaders of the church to ensure the church continues to runs in decency and in order
Office/billing manager
Innovative Health Systems, Inc.
01.2019 - 03.2020
- Managed the front office and administrative staff
- Assured proper coverage in place for administrative staff & office was in order and supplied properly
- Monitored the billing process & assured claims were processed in a timely manner & returned reimbursed
- Managed monthly billing process to complete billings and returns to meet company revenue recognition policies.
Education
Master’s degree - Healthcare Administration
Southern New Hampshire University
Manchester, NH09.2023
Bachelor’s degree - Business Administration: Health Service Management
Berkeley College
New York, NY06.2018
Skills
- HIPAA regulations knowledge
- Payment posting
- Efficient claim submission
- Insurance verification
- Patient documentation oversight
- Display proficient leadership skills, communication, and problem solving
- Attentive with tasks
Qualifications
Master's degree in healthcare administration, strong communication and problem-solving abilities. Excellent with organizational skills, hardworking, financial management, friendly with a positive attitude, team player, and great interpersonal skills.
Timeline
Medical Billing Specialist
Sollis Health
06.2021 - Current
Office/billing manager
Innovative Health Systems, Inc.
01.2019 - 03.2020
Co-Chairperson of the Trustee Board
First Bible Church of the Lord’s Mission
11.2018 - Current
Bachelor’s degree - Business Administration: Health Service Management
Berkeley College
Master’s degree - Healthcare Administration
Southern New Hampshire University
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