Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Maxine King

Fort Wayne,IN

Summary

Organized and dedicated Administrative Assistant with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments.

Overview

7
7
years of professional experience

Work History

Administrative Assistant

City of Fort Wayne
2022.09 - Current

• Coordinated and scheduled meetings and conference calls to optimize scheduling of senior staff.
• Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
• Managed filing system, entered data and completed other clerical tasks.
• Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
• Answered multi-line phone system, routing calls, delivering
messages to staff and greeting visitors.
• Promoted a positive work environment through effective
communication skills and fostering professional relationships among

Front Office Auditor

Parkview Regional Medical Center
2020.01 - 2022.09
  • Responsible for reviewing and conducting audits of insurance approvals, placing of medical records in Access Anywhere system, while drawing attention to areas of improvement, etc.
  • Maintained professionalism in high-stress situations by effectively diffusing conflicts and providing clear communication.
  • Ensured compliance with regulatory requirements by performing regular audits and staying up-to-date on industry standards.
  • Maintained confidentiality, handling sensitive information discreetly throughout all stages of the audit process.
  • Managed multiple concurrent audit engagements, prioritizing tasks to meet deadlines without compromising quality.

Surgery/Procedure Scheduler

Parkview Regional Medical Center
2018.01 - 2022.09
  • Supports the clerical functions in the physician practice to ensure quality care while conducting professional patient interactions by obtaining demographic and financial information
  • Scheduling of pediatric echocardiograms, fetal echocardiograms, sedated MRI’s, EGD and colonoscopy procedures, and post op appointments. Often times while holding multiple interactions with providers and clinical team
  • Managing providers templates, scanning MD orders, referrals, office notes, etc.
  • Ensured accuracy of medical records by verifying critical information before inputting into the database system during patient registration.
  • Demonstrated flexibility in adapting to changing priorities while maintaining excellent attention to detail in processing complex schedules.

Assistant Teacher

Rainbow Child Care Center
2016.11 - 2017.12
  • Assisted in creating a safe and nurturing classroom environment that promoted emotional well-being and academic growth for all students.
  • Supervised recess, lunch and daily student intake and dismissal.
  • Completed daily reports, meal count sheets, and attendance logs.
  • Assisted in lessons, curriculum and homework planning.
  • Supported student physical, mental, and social development using classroom games and activities.

Education

Counseling Psychology

Ivy Tech
Fort Wayne, IN

IM Power Academy
Fort Wayne, IN
10.2020

South Side High School
Fort Wayne, IN
06.2016

Skills

  • Microsoft Proficiency
  • Data Entry
  • Office Administration
  • Customer Service
  • Computer Skills

References

Available upon request

Timeline

Administrative Assistant

City of Fort Wayne
2022.09 - Current

Front Office Auditor

Parkview Regional Medical Center
2020.01 - 2022.09

Surgery/Procedure Scheduler

Parkview Regional Medical Center
2018.01 - 2022.09

Assistant Teacher

Rainbow Child Care Center
2016.11 - 2017.12

Counseling Psychology

Ivy Tech

IM Power Academy

South Side High School
Maxine King