Summary
Overview
Work History
Education
Skills
Assessments
Timeline
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Maxine Nelson

Schuyler,NE

Summary

I effective at maintaining a strong security presence to deter unauthorized activities. Hardworking, resourceful, and proactive with good problem-solving skills. I was a polished Guest Services Coordinator with successful record of meeting all guest needs. Discrete and knowledgeable with adaptable approach to handling unique requests. Collaborative Audiovisual Technician aiming to fulfill an opportunity where background in troubleshooting is aptly utilized. Skilled in offering quality-driven service for client systems. Offering a strong background in communicating with clients to foster loyalty and satisfaction. Friendly Barista with great people skills and sales experience. Dedicated to creating personalized customer experiences while offering expertise in coffee production, and preparation. Strong knowledge of roasting and brewing, with enthusiasm for promoting sustainable and fair-trade coffee.

Overview

6
6
years of professional experience

Work History

Security

Liberty First Credit Union Arena
10.2023 - 01.2024


  • Conducting security checks at all gateways and entry points.
  • Thoroughly checking purses and bags
  • Upholding any necessary safety precautions
  • High attention to detail
  • I only had to quit because I moved.

Guest Services

The Astro
08.2023 - 01.2024
  • Providing high levels of customer service
  • I scanned tickets and help guests in a professional way
  • I helped guide guest to their places
  • Setting up necessary chairs and stages for events once unloaded from a truck
  • Being responsible for facilitating seating organization in respect to fire code regulations and working as an usher
  • Being assigned various tasks by the event manager
  • I only had to quit because of moving.

Audio Visual Technician

Atrium Hospitality
03.2022 - 05.2023
  • Collaborated with event organizers to design sound and lighting effects.
  • High professional customer service
  • Set up audiovisual equipment
  • Test and resolve equipment issues
  • Performed system troubleshooting, repair, and adjustment.

Barista

Kroger Stores
05.2018 - 06.2021


  • Mastered the Point of Sale system to input and track orders and handle financial transactions.
  • Provided excellent customer service with a friendly attitude when greeting customers, taking orders and preparing drinks
  • Memorized all menu offerings for quick preparation and to be able to recommend blends, roasts, and specialty drink or food offerings to customers
  • Customer service
  • Fast-paced environment

Education

High school or equivalent -

Papillion-La Vista South High School
Papillion, NE
05.2018

Skills

  • Cash Handling (3 years)
  • Cashier (3 years)
  • Customer Service (5 years)
  • Cash (3 years)
  • English (10 years)
  • Cashiering (3 years)
  • Barista Experience (3 years)
  • Coffee Experience (3 years)
  • Food Safety (3 years)
  • Software troubleshooting (1 year)
  • Computer hardware (1 year)
  • Microsoft Word (1 year)
  • Microsoft Excel (1 year)
  • Microsoft Office (1 year)
  • Food Service (3 years)
  • Guest Services
  • Sales
  • Customer service
  • Cash handling
  • Hospitality

Assessments

  • Customer focus & orientation, Proficient, 09/01/21, Responding to customer situations with sensitivity
  • Customer service, Proficient, 03/01/23, Identifying and resolving common customer issues
  • Sales skills, Proficient, 09/01/20, Influencing and negotiating with customers

Timeline

Security

Liberty First Credit Union Arena
10.2023 - 01.2024

Guest Services

The Astro
08.2023 - 01.2024

Audio Visual Technician

Atrium Hospitality
03.2022 - 05.2023

Barista

Kroger Stores
05.2018 - 06.2021

High school or equivalent -

Papillion-La Vista South High School
Maxine Nelson