CAREER SUMMARY A high-level sales position with a growing company that offers a high level of challenges, responsibility, and the opportunity for continued growth. Energetic Sales Representative offering demonstrated success identifying prospects and converting leads into customers. Superior communication skills, understanding of client needs and sales closing rates. Recognized for creativity and resourcefulness in meeting and exceeding sales, revenue and profit goals.
Overview
20
20
years of professional experience
Work History
LOCAL SALES REPRESENTATIVE
Coca-Cola Consolidated
Akron , Ohio
05.2021 - Current
Met new prospects in new territory, maintained and fostered new relationships building trust
Managed Rubber Ducks account
Main point of contact for the Cleveland Clinic out of Akron, Ohio
Conducted business reviews
Retained excellent client satisfaction ratings through outstanding service delivery.
Reached out to customers after completed sales to evaluate satisfaction and determine immediate service requirements.
Met with existing customers and prospects to discuss business needs and recommend optimal solutions.
Developed and delivered engaging sales presentations to convey product benefits.
Attended advanced training sessions and conferences to increase product knowledge and productivity.
Assisted in product placement and visual merchandising, maintaining attractive and inviting appearance.
Cold-called leads and closed large number of new sales over several months.
Created professional sales presentations and seminars to effectively demonstrate product features and competitive advantages.
Expanded customer base and boosted profit within product line.
Implemented marketing strategies and techniques, increasing revenue and customer satisfaction.
Boosted brand awareness, implemented promotional campaigns and employed sales tactics as part of territory development.
Served as liaison for company, clients and referred prospects regarding inquiries, issues, order management, post-sales follow-up and customer relations.
MARKET DEVELOPMENT MANAGER
ABARTA COCA-COLA BEVERAGES
Bedford Heights, OH
02.2018 - 05.2021
Managed Cleveland Clinic Main Campus account of over 55,000 cases
Was able to resign prestigious account Menorah Park and local college John Carroll University
Led the FSOP Cleveland team for new accounts in 2020-61, 2019-64, 2018-57
1 in FSOP for the West Division in 2020, and 2019, and 2nd for all Abarta FSOP
Continually maintained and improved company's reputation and positive image in markets served.
Oversaw preparation of marketing copy, images, videos, emails and other collateral.
Captured new customers by optimizing business strategies and launching products to diversify offerings.
Evaluated consumer preferences and behaviors, combined with market trends and historical data, to adjust and enhance campaigns.
Leveraged industry trends and competitive analysis to improve customer relationship building.
Generated sponsorships with related and partnering entities to enhance marketing objectives.
Achieved profitability goals by developing and implementing commercial activities.
Secured long-term accounts by recommending strategies to promote brand effectiveness and highlight product benefits.
PREMISE ACCOUNT MANAGER
CLEVELAND COCA-COLA
Bedford Heights, OH
06.2012 - 02.2018
Growing n territory, introducing new products, and cultivating relationships with Full Line Operators, Healthcare, educational, at work locations, as well as eating establishments and national retailers
Managed Cleveland Clinic Main Campus account of over 55,000 cases
Was able to resign prestigious account Menorah Park and local college John Carroll University
Led the FSOP Cleveland team for new accounts in 2020-61, 2019-64, 2018-57
1 in FSOP for the West Division in 2020, and 2019, and 2nd for all Abarta FSOP
Responsible for inventory control in prestigious accounts such as healthcare, Universities
Responsible for growing assigned territory, introducing new products, and cultivating relationships with customers.
Achieved sales goals and service targets by cultivating and securing new customer relationships.
Built relationships with customers and community to establish long-term business growth.
Resolved problems with high-profile customers to maintain relationships and increase return customer base.
Collaborated with upper management to implement continuous improvements and exceed team goals.
Managed accounts to retain existing relationships and grow share of business.
Exceeded sales quotas and increased profitability through effective sales strategy and business planning.
Demonstrated products to show potential customers benefits and advantages and encourage purchases.
Identified prospects' needs and develop appropriate responses along with suitable information on products and services.
Built deep relationships with store managers, business owners, and distribution partner sales teams by employing industry expertise and knowledge, retail strategies, and sales tactics.
Communicated the progress of monthly and quarterly initiatives to internal and external sales teams.
Aligned company goals with customer outcomes and increased satisfaction by automating contact management systems.
Account Manager – Category II
THE OLIVE GARDEN
07.2009 - 06.2012
Responsible for tableside service, suggestive selling, order expediting, maintaining dining areas, and customer service., Worked with grocery stores, gas stations, and other merchants
Responsible for sales, marketing work, in-store merchandising, and new product introduction
Responsible for introduction and placement of new products, and energy drinks
Business Development Manager for Cold Drink
Worked with both commercial and institutional accounts
Responsible for sales, marketing, promotional work, client account management, and customer relations
ACCOUNT EXECUTIVE
ARAMARK UNIFORM SERVICES
03.2007 - 10.2008
Responsible for sales, marketing, promotional work, and account management
Built strong business partnerships and developed strong key customer relationships which maximized account profitability
Developed specialized sales presentations, maintained sales records, assisting with a uniform design, and logo mats.
SALES MANAGER
FRANTALLY WINE AND SPIRITS
10.2008 - 07.2008
Demonstrated consultative sales abilities through successful presentations of new and existing portfolio items
Cold called on new prospects by showing products and conducting taste testing on site.
COLD DRINK ACCOUNT MANAGER
COCA, ENTERPRISES
COLA
11.2001 - 03.2007
Managed department in manager’s absence
Serviced restaurants, bars, and educational and health institutions
Responsible for sales, marketing, and promotional work, account management
Developed specialized sales presentations, maintaining sales records
Business Development Manager for Cold Drink
Dealt with vending machine business fountain accounts, order processing, maintained account records
Responsible for sales, marketing, promotional work, client account management, and customer relations
Active in the local chamber in building relationships, and networking
Education
Bachelor of Science - Sales &Marketing, Business Management
Davenport University
Skills
Sales Leadership
Marketing & Sales Strategy
Business Development
Contract Negotiations
Customer Service
Account Management
Brand Developer
Consultative Selling
Cold calling & Lead generation
Client Needs Assessment
Training new employees
SPECIAL SKILLS
Microsoft XP MS Office Suite Goldmine
Sales Force SAP
Onsite Product Demonstrations
Consultative Sales Strategies
Promotional Campaigns
Account Servicing
Persuasive Techniques
Post-Sales Support
Product and Service Knowledge
Lead Prospecting
Qualified Lead Generation
Closing Sales
Sales Representation
Maintaining Customer Database
New Business Opportunities
Territory Volume
Commission Sales
Timeline
LOCAL SALES REPRESENTATIVE
Coca-Cola Consolidated
05.2021 - Current
MARKET DEVELOPMENT MANAGER
ABARTA COCA-COLA BEVERAGES
02.2018 - 05.2021
PREMISE ACCOUNT MANAGER
CLEVELAND COCA-COLA
06.2012 - 02.2018
Account Manager – Category II
THE OLIVE GARDEN
07.2009 - 06.2012
SALES MANAGER
FRANTALLY WINE AND SPIRITS
10.2008 - 07.2008
ACCOUNT EXECUTIVE
ARAMARK UNIFORM SERVICES
03.2007 - 10.2008
COLD DRINK ACCOUNT MANAGER
COCA, ENTERPRISES
11.2001 - 03.2007
Bachelor of Science - Sales &Marketing, Business Management