Maxine Sample
Holtwood,PA
Summary
Dedicated Family Caretaker with extensive experience at CARE AND HELP HOME CARE, LLC, excelling in compassionate caregiving and safety awareness. Proven ability to advocate for client dignity while managing complex care needs, including dementia care and personal hygiene assistance. Committed to enhancing quality of life through effective communication and tailored support.
Overview
19
19
years of professional experience
Work History
Family Caretaker
CARE AND HELP HOME CARE, LLC
10.2024 - Current
- Handled emergency situations calmly and effectively, providing first aid when necessary or contacting appropriate emergency services.
- Provided comprehensive care by managing daily schedules, appointments, and household tasks for family members.
- Demonstrated adaptability by adjusting care plans in response to evolving needs or changing circumstances within the family unit.
- Coordinated medical appointments and transportation, ensuring timely access to healthcare services for all family members.
- Ensured proper caregiving continuity through detailed record-keeping of daily activities, observations, concerns, or changes in condition among family members under care.
- Assisted with mobility challenges through use of adaptive equipment or physical assistance, promoting independence and safety.
- Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
- Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
- Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
- Maintained clean personal areas and prepared healthy meals to support client nutritional needs.
- Recognized and reported abnormalities or changes in patients' health status to case manager.
- Monitored client vital signs, administered medications, and tracked behaviors to keep healthcare supervisor well-informed.
- Laundered items, changed sheets and made bed to keep patients' bedroom clean.
- Monitored clients' overall health and well-being and noted significant changes.
Family Caretaker
Angels On Call Homecare
04.2023 - 10.2024
- Advocated for client rights and preferences, promoting autonomy and enhancing quality of life through active engagement.
- Oversaw nutrition planning by preparing balanced meals tailored to individual dietary preferences or restrictions as needed.
- Assisted in the management of medications by creating and maintaining a medication schedule for each individual.
- Supported family members with personal care needs, maintaining their dignity and privacy throughout the process.
- Maintained a safe and healthy environment by performing regular cleaning, laundry, and meal preparation tasks.
Family Caretaker
Faithful At Home Care
03.2022 - 03.2023
- Provided compassionate personal care to clients, ensuring comfort and dignity in daily activities.
- Assisted with medication management and adherence to prescribed health regimens for optimal client well-being.
- Coordinated transportation and mobility support, facilitating access to appointments and social engagements.
- Monitored client health status, documenting changes and communicating effectively with healthcare professionals.
- Implemented safety protocols to reduce risks and ensure a secure living environment for clients.
Lead Front Desk Coordinator
Upper Bay Counseling And Support Services
06.2006 - 04.2018
- Oversaw daily front desk operations, ensuring efficient patient check-in and appointment scheduling.
- Trained and mentored junior staff on customer service protocols and office procedures.
- Coordinated communication between clients and clinical staff to streamline service delivery.
- Implemented process improvements that enhanced workflow efficiency and client satisfaction.
- Monitored front desk performance metrics to identify areas for improvement in service quality.
- Maintained accurate guest records, ensuring seamless communication between departments regarding special requests or needs.
- Developed training materials to enhance staff knowledge of counseling services and resources available.
- Coordinated patient scheduling, enhancing clinic efficiency and patient flow.
- Managed billing processes for diverse healthcare services, ensuring accuracy and compliance with regulations.
- Collaborated with healthcare providers to verify patient information and authorization requirements.
- Reviewed and analyzed claims to identify discrepancies, improving resolution timelines.
- Evaluated and verified provider qualifications, including education, training, and licensure.
- Proven ability to learn quickly and adapt to new situations.
- Demonstrated respect, friendliness and willingness to help wherever needed.
Education
Certificate - MEDICAL BILLING AND CODING
INFORTECH
Dover, DE02-2006
Skills
- Compassionate caregiving
- Safety awareness
- Dementia care
- Personal hygiene assistance
- Insurance verification
- Appointment scheduling
- Medical billing
- Customer service
- Attention to detail
- Patient care
- HIPAA compliance
- Creative problem solving
- Office administration
- Filing and recordkeeping
- Administrative supervision
Timeline
Family Caretaker
CARE AND HELP HOME CARE, LLC
10.2024 - Current
Family Caretaker
Angels On Call Homecare
04.2023 - 10.2024
Family Caretaker
Faithful At Home Care
03.2022 - 03.2023
Lead Front Desk Coordinator
Upper Bay Counseling And Support Services
06.2006 - 04.2018
Certificate - MEDICAL BILLING AND CODING
INFORTECH