MAXINE TANG KAI
Trinidad,MA
Summary
Dynamic professional with over 15 years of experience in cargo services, skilled in time management and new employee training. Dedicated to fostering a culture of safety and compliance while achieving regulatory standards and enhancing service delivery.
Overview
15
15
years of professional experience
Work History
Duty Manager
Swissport Trinidad & Tobago Ltd
Piarco, Trinidad
10.2010 - Current
- Full responsibility for delivering effective cargo services solutions to our customers.
- Monitor and analyze the Profit and Loss (P&L) statements for any variances and take appropriate action.
- Prepare operating budgets,resources plan (Manpower,equipment and facilities) and reports to deliver the organization strategy and plans.
- Implement, maintain and closely supervise all safety and security measures related to people, equipment, facilities and aircraft involved in the operation.
- Take ownership for creating a progressive open and feedback culture by managing the performance and development of employees
- Build and maintain relationships with key stakeholder(internal & external)
- Ensure the safety and environmental working practices are implemented and complied with customer standard and procedures are followed
- Meet regulatory standards and ensure service levels and relevant targets and achieved
Education
ST JOSEPH COLLEGE
ST JOSEPH, TRINIDADSkills
- Customer service
- Customer service focus
- Time management
- New employee training
Timeline
Duty Manager
Swissport Trinidad & Tobago Ltd
10.2010 - Current
ST JOSEPH COLLEGE