Maxine Vazquez
Austin
Summary
Dynamic and detail-oriented professional with experience as an Apprentice Interpreter at Purple/ZVRS, excelling in cross-cultural communication and teamwork. Proven ability to enhance client interactions through effective American Sign Language interpretation and a commitment to continuous professional development. Recognized for fostering positive relationships and adapting to diverse communication needs.
Overview
12
12
years of professional experience
Work History
Apprentice Interpreter
Purple/ZVRS
08.2025 - Current
- Facilitated effective communication between deaf and hearing individuals during various events.
- Interpreted spoken language into American Sign Language with clarity and accuracy.
- Adapted interpreting techniques to suit diverse environments and audiences.
- Collaborated with clients to understand specific communication needs and preferences.
- Maintained confidentiality and professionalism in all interactions.
- Engaged in continuous learning to enhance interpreting skills and knowledge of ASL nuances.
- Demonstrated cultural sensitivity when working with diverse populations, adapting sign language choices to accommodate regional differences in vocabulary or syntax whenever possible.
Cashier
H-E-B Plus
07.2015 - 04.2018
- Processed customer transactions efficiently using point-of-sale systems.
- Assisted customers with product inquiries and provided exceptional service.
- Maintained accurate cash drawer balances throughout shifts.
- Implemented best practices for maintaining cleanliness and organization at checkout stations.
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Helped customers complete purchases, locate items, and join reward programs.
Restaurant Hostess
IHOP
10.2013 - 07.2014
- Greeted and seated guests, ensuring efficient table turnover and optimal guest experience.
- Implemented strategies for improving guest wait times during peak hours, enhancing operational efficiency.
- Assisted in resolving customer inquiries or concerns, enhancing overall satisfaction through effective communication.
- Demonstrated strong multitasking skills by handling telephone inquiries while attending to in-person guest needs seamlessly.
- Maintained knowledge of menu items and promotions to provide accurate information to guests upon request.
- Answered customer questions about hours, seating, and menu information.
- Maintained an organized waitlist for busy times, ensuring efficient seating of guests.
- Enhanced customer satisfaction by greeting and seating guests promptly upon arrival.
Education
Certified American Sign Language (ASL) Interpreter -
Austin Community College
Austin, Texas, TX05-2026
High School Diploma -
William B. Travis High School
Austin, TX06-2015
Skills
- Teamwork and collaboration
- Customer service
- Attention to detail
- Creativity and innovation
- Continuing education
- Cross-cultural communication
- Team interpreting
- Deaf culture awareness
- Continuous professional development
Languages
English
Native or Bilingual
American Sign Language
Native or Bilingual
Timeline
Apprentice Interpreter
Purple/ZVRS
08.2025 - Current
Cashier
H-E-B Plus
07.2015 - 04.2018
Restaurant Hostess
IHOP
10.2013 - 07.2014
Certified American Sign Language (ASL) Interpreter -
Austin Community College
High School Diploma -
William B. Travis High School