Maxwell Aldana
Sacramento,CA
Summary
Effective at working in fast-paced grocery environments to restock and arrange merchandise in an appealing way. Upbeat and friendly team player with a good attitude and willingness to take on any task. Enthusiastic Merchandiser willing to take on any task to help organization's mission succeed. Pleasant, hardworking and reliable with great interpersonal skills. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
3
3
years of professional experience
Work History
Night Merchandiser
Costco Wholesale
11.2022 - Current
- Resolved merchandise discrepancies by coordinating with suppliers and management, leading to a more accurate inventory system.
- Completed tasks efficiently under tight deadlines while adhering to company standards for safety and quality control measures.
- Enhanced store appearance and customer experience by maintaining clean, organized, and well-stocked shelves.
- Collaborated with store team members to execute planograms and optimize merchandise layouts.
- Reduced out-of-stock occurrences by monitoring inventory levels closely and replenishing items promptly.
- Boosted sales with effective merchandising techniques, such as cross-merchandising and promotional displays.
- Contributed to a positive work environment through strong teamwork skills, flexibility, and adaptability to changing situations on the night shift schedule.
- Provided excellent customer service by assisting shoppers with locating items or answering questions as needed during late hours.
Tree Removal Team Member
Neel-Schaffer True North Management
05.2021 - 08.2022
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Learned all required tasks quickly to maximize performance.
- Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
- Contributed to team success by completing jobs quickly and accurately.
- Addressed and resolved customer complaints in polite and professional manner.
- Contributed to a positive work environment by consistently demonstrating professionalism, adaptability, and strong interpersonal skills.
- Increased customer satisfaction with prompt and accurate responses to inquiries, addressing concerns, and resolving issues.
Amazon XL & Customer Service
Amazon Warehouse
06.2021 - 04.2022
- Managed a high volume of inbound calls while maintaining a professional demeanor under pressure.
- Resolved customer complaints with empathy, resulting in improved satisfaction ratings.
- Assisted customers in navigating the company website or mobile app for self-service options when applicable.
- Maintained up-to-date knowledge of company policies, procedures, and promotions for accurate information sharing.
Education
High School Diploma -
Fairfield High School
Fairfield, CASkills
- Store layout planning
- Shelf Stocking
- Labeling products
- Warehouse Operations
- Stock Rotation
- Product placement
- Loading and unloading
- Order Picking
- Maintaining safety
- Stocking shelves
- Safety awareness
- Heavy Lifting
- Pallet Jack Operation
- Forklift Operation
- Unloading trucks
- Stockroom Maintenance
- Inventory Auditing
- Merchandise Display
- Customer Service
- Attention to Detail
- Critical Thinking
- Retail knowledge
Timeline
Night Merchandiser
Costco Wholesale
11.2022 - Current
Amazon XL & Customer Service
Amazon Warehouse
06.2021 - 04.2022
Tree Removal Team Member
Neel-Schaffer True North Management
05.2021 - 08.2022
High School Diploma -
Fairfield High School