Summary
Overview
Work History
Education
Skills
References
Timeline
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MAXWELL DURNEY

Gilbert,Az

Summary

Experienced Shift Leader at Dairy Queen with a proven track record in team leadership and operations support. Successfully contributed to staff development and improved customer service. Proactively ensured seamless store operations with a strong focus on safety and quality. Proficient in cash handling and equipment troubleshooting, effectively managing and developing teams to drive productivity and deliver exceptional service.

Overview

2
2
years of professional experience

Work History

Stocking Clerk

Walmart
06.2024 - 08.2024
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.
  • Answered customer questions and provided detailed product information.
  • Removed debris and packaging from boxes and separated for recycling or disposal.

Shift Leader

Dairy Queen
05.2022 - 04.2024
  • Trained new employees in job duties, safety procedures, and company policies
  • Managed store closing and opening procedures to ensure safety and security
  • Assisted customers with inquiries, orders and complaints in a timely manner
  • Prepared end-of-shift reports for management review and approval
  • Supervised food production and preparation, promoting consistency with established recipes and procedures

Education

No Degree - Business

NAU
Flagstaff, AZ

Skills

  • Operations Support
  • Equipment Troubleshooting
  • Customer Service Management
  • Production Reporting
  • Team Leadership
  • Cash Handling
  • Flexible Schedule
  • Loading and unloading
  • Shelving of products

References

Carter Greeson, Coworker, Shift Leader, Dairy Queen, (623) 694-3939, carterdg06@gmail.com

Timeline

Stocking Clerk

Walmart
06.2024 - 08.2024

Shift Leader

Dairy Queen
05.2022 - 04.2024

No Degree - Business

NAU

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MAXWELL DURNEY