Maxwell Giulianelli
Pittsburgh,PA
Summary
Result-oriented strategy professional with a proven track record of success, having recently opened a multi-modal oncology center in Zabok, Croatia. Expertise in strategic planning and project/program management drives efficient operations and enhances organizational efficiency. Core competencies include project/program management, stakeholder engagement, resource allocation, and cross-functional collaboration. Committed to leveraging unique experience to advance healthcare initiatives that improve health outcomes domestically and internationally.
Overview
7
7
years of professional experience
Work History
International Associate Strategy Analyst
UPMC International
Pittsburgh, PA
02.2022 - Current
- Working directly under the Senior Director of Operations, assisted in the construction and execution of a multi-modal outpatient oncology clinic in Zabok, Croatia, the organization's first venture in the country.
- Managed and coordinated contractually obligated programs in partnership with external entities in Ireland, China, and Kazakhstan.
- Served as a liaison and personal contact point for contracted partners, and coordinated multiple visits from foreign partners to Pittsburgh.
- Updated and maintained international databases with current reporting information.
- Prepared presentations for executive team outlining strategy recommendations based on analysis.
- Identified potential risks associated with proposed projects and developed mitigation plan options.
- Collaborated with other internal departments to ensure alignment of goals with overall corporate strategy.
Complaints & Grievances Coordinator II
UPMC Health Plan
Pittsburgh, PA
06.2018 - 02.2022
- Researched and investigated member grievances while working with both internal Health Plan departments, contracted providers, and outside vendors to fully resolve the member’s complaint.
- Prepared and organized documentation for Medicare pre-service reconsiderations & redeterminations while ensuring that all cases remain compliant with both CMS deadlines and Health Plan internal standards.
- Created and implemented a new alternate format mailing process for member documents, saving the department an average of roughly $3,000 per month for the Medicare/SNP team. A process that was later implemented across all lines of business.
- Chosen by department management to assist as a researcher in the event of a CMS audit.
Extern
UPMC St. Margaret Hospital
Pittsburgh, PA
01.2018 - 05.2018
- Analyzed exam room utilization for the UPMC St. Margaret Dermatology Clinic to provide evidence for plans to complete $1 million expansion project.
- Coordinated a medical records release process for a closed occupational health clinic that included working with a third-party company to index and abstract existing paper records.
- Facilitated infection prevention strategies in four hospital-based clinics by documenting and mapping standard operating procedures for sterilization processes in compliance with regulatory agencies.
Education
Bachelor of Science - Health Services Administration
Ohio University
Athens, OH05-2018
Skills
- Data analysis
- Project management
- Scenario planning
- Risk assessment
- Presentation skills
- Market research
- Statistical analysis
Timeline
International Associate Strategy Analyst
UPMC International
02.2022 - Current
Complaints & Grievances Coordinator II
UPMC Health Plan
06.2018 - 02.2022
Extern
UPMC St. Margaret Hospital
01.2018 - 05.2018
Bachelor of Science - Health Services Administration
Ohio University
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