Summary
Overview
Work History
Education
Skills
Timeline
Generic
Maxwell  Honack

Maxwell Honack

Pittsburg,CA

Summary

Seasoned in customer service and administrative management, with a background working with clientele from construction sites, material dispatching, and parents looking for swim education for their little ones. Worked in several different fields providing world class customer care and assistance to generate the best customer retention. Alongside that, I was proficient on providing accurate data entry and analysis for daily productivity, and creative solutions for both internal and external collateral and communications.

Overview

8
8
years of professional experience

Work History

Customer Account Manager

Aquatech Swim School
Concord, CA
06.2021 - Current

Working closely with all existing and prospective customer I was in charge of ensuring accurate account consolidation, scheduling, and placement for all students coming into the program for swim education and training.

Data Entry And Analysis

CEMEX Inc.
Livermore, California
01.2019 - 04.2020

Keeping track of all daily productivity for concrete distribution as well as consolidation of all jobs sites. Though this, I was also able to add several new types of comprehensive data points to the existing pool of documentation providing more insight to our truck and concrete distribution levels as well as profit margins.

Dispatcher

CEMEX Inc.
Livermore, CA
01.2017 - 04.2020

Working with customers via several communication methods including phone, email and later on with the inclusion of a new app, chat based systems. Being in charge of job site management and ensuring accurate dispatching and truck scheduling though setting up new deliveries to making Schuyler changes based on customer and clientele needs. Over all our responsibilities were to make sure each day's production and delivery went as smoothly as possible.

Education

Bachelor of Science - Computer Science/Graphic And Motion Design

Ex'pression College For Digital Arts
Emeryville, CA
02-2013

High School Diploma -

Concord High School
Concord, CA
06-2006

Skills

  • Multi-task management
  • Relationship building
  • Call center operations
  • Conflict resolution
  • Tactful and diplomatic
  • Administrative support
  • Leadership
  • Effective problem-solving
  • Computer skills
  • Communication Skills

Timeline

Customer Account Manager

Aquatech Swim School
06.2021 - Current

Data Entry And Analysis

CEMEX Inc.
01.2019 - 04.2020

Dispatcher

CEMEX Inc.
01.2017 - 04.2020

Bachelor of Science - Computer Science/Graphic And Motion Design

Ex'pression College For Digital Arts

High School Diploma -

Concord High School
Maxwell Honack