MAXWELL JONES
Santa Cruz,CA
Summary
Top-performing sales associate with strong customer service skills and a talent for building relationships. Committed to delivering exceptional service and creating a welcoming environment for customers. Proficient in sales strategy and merchandising techniques. Effective communicator with a positive and friendly demeanor.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Food Service Worker
Whitings Foods
Santa Cruz, CA
06.2024 - Current
- Assisted in the preparation of food items according to recipes and instructions.
- Cleaned kitchen areas, equipment and utensils.
- Stocked supplies such as food, dishes, utensils, and cleaning materials.
- Greeted customers upon arrival in the dining area.
- Maintained cleanliness standards for all service areas including dining room, kitchen and storage areas.
- Followed established cash handling procedures when collecting payment from customers.
- Utilized point-of-sale systems for taking orders from customers.
- Performed variety of duties related to food service.
Busser
Cruz kitchen and taps
Santa Cruz, CA
09.2023 - 11.2024
- Greeted customers and answered questions about menu items.
- Provided quick and efficient clearing of tables between courses.
- Assisted servers with stocking supplies, setting up for service, and cleaning duties.
- Replenished napkins, condiments, silverware, and glassware as needed.
- Followed all safety regulations while carrying heavy trays or dishes to the kitchen.
- Assisted other bussers or waitstaff when needed.
- Maintained a friendly attitude towards customers at all times.
- Wiped down and cleaned chairs, booths, and highchairs.
Retail Sales Associate
The Gap
Los Gatos
06.2022 - 09.2022
- Greeted customers and helped with product questions, selections, and purchases
- Stocked merchandise, clearly labeling items, and arranging according to size or color
- Maintained clean sales floor and straightened and faced merchandise
- Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products
- Answered questions about store policies and addressed customer concerns
- Balanced and organized cash register by handling cash, counting change, and storing coupons
- Utilized upselling techniques to promote additional products and increase sales
- Engaged in friendly conversation with customer to better uncover individual needs.
Yard Maintenance Worker
Kourtney Feinstein
Los Gatos
06.2022 - 07.2022
- Collected and removed debris in the yard.
- I partnered with a few other helpers to spread pea gravel.
- We relocated bricks and logs from one area to another.
- Raked leaves from yards during the fall season.
- I loaded debris into trucks for removal from job sites.
Holiday Sales Associate
Patchen Christmas Tree Farm
Los Gatos
11.2021 - 12.2021
- Welcomed and offered immediate assistance to Christmas Tree Farm customers
- Chopped down trees, wrapped trees, and tied them down to customer vehicles
- Stocked seasonal displays with high-demand items
- Assisted customers with their questions, provided hands-on location guidance to make sure each customer had a good experience finding their holiday tree.
Education
Graduated General Education -
Senior Santa Cruz High
Santa Cruz, CA05-2024
Freshman -
Cabrillo College
Santa Cruz, CA05.2023
Skills
- Behavior Modeling
- Attention to Detail
- Communication
- Customer Assistance
- Quick Learner
- Store maintenance
- Customer Service
- Interpersonal Skills
- Creative Thinking
- Problem-solving abilities
- Ability to Lift 40 pounds
- Order Fulfillment
- Sales expertise
- Cash Register Operation
- Cash Handling
- Retail Sales
- Folding Clothes
- Exceeding Customer Expectations
Affiliations
- Skateboarding
- Photography
- Music
Certification
- Food servicing license
- Alcohol handlers license
- Drivers license
Timeline
Food Service Worker
Whitings Foods
06.2024 - Current
Busser
Cruz kitchen and taps
09.2023 - 11.2024
Retail Sales Associate
The Gap
06.2022 - 09.2022
Yard Maintenance Worker
Kourtney Feinstein
06.2022 - 07.2022
Holiday Sales Associate
Patchen Christmas Tree Farm
11.2021 - 12.2021
Graduated General Education -
Senior Santa Cruz High
Freshman -
Cabrillo College
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