Maxwell Kershen
Delray Beach,FL
Summary
Aspiring dental professional with hands-on experience from clinical shadowing and a strong background in customer service. Demonstrates exceptional interpersonal skills and thrives in high-pressure environments, ensuring patient/customer satisfaction and efficient service delivery.
Overview
2027
2027
years of professional experience
Work History
Biology Tutor
Private Tutoring
Boca Raton, Florida
2025 - Current
- Developed personalized lesson plans for diverse student learning styles.
- Explored biological concepts using engaging teaching methods and materials.
- Evaluated student progress through regular assessments and feedback.
Server
Bonefish Grill
Boca Raton, FL
09.2025 - 04.2026
- Managed high-volume sections during peak business hours
- Coordinated with kitchen staff and bartenders to ensure timely completion of orders
- Provided quick and friendly service to customers
- Greeted customers and took orders in person and on phone to ensure accurate and timely service
- Used the POS systems to take orders and payment
Shadowing
Dr. Benjamin Straight, DDS
06.2024 - 07.2024
- Greeted patients and observed Dr. Straight perform routine dental procedures to understand patient care
- Engaged in discussions during dental procedures, enhancing understanding of dental techniques and patient interactions
Shadowing
Dr. Chelsea Mason, DDS
06.2024 - 07.2024
- Greeted patients, fostering a welcoming environment during routine dental procedures
- Engaged in discussions during procedures, enhancing understanding of dental practices through Dr. Mason's explanations
Server
O'Connors Public House
Rochester, MI
08.2022 - 08.2023
- Greeted and took customers' orders both in person and on the phone
- Delivered quick and friendly service to enhance customer satisfaction
- Coordinated with kitchen staff to ensure timely order completion
- Used the POS systems to take orders and payment
Office Associate
Tri City Urology
Bay City, MI
08.2019 - 07.2020
- Greeted patients daily in person and on the phone to handle inquiries or direct to appropriate persons.
- Input patient data using Allscripts, adhering to all procedures to keep information private.
- Offered diverse clerical support to office team members, including managing correspondence, answering telephone calls, tracking information, and filing.
- Trained new employees on office procedures and protocols
Education
Bachelor of Science - Biology (Pre-Dental)
Florida Atlantic University
Boca Raton, FL04-2026
High School Diploma -
Bay City Central High School
Bay City06-2020
Skills
- Regulatory compliance
- Data management
- High-volume dining
- POS and scheduling systems
- Problem solving
- Sales techniques
- Food safety
- Customer service
- Order accuracy
- Communication skills
- Time management
Awards
- Member of National Honors Society
- Honor Roll all 4 years of high school, graduated with a 3.7 GPA
- Dean's List at Oakland University with a 3.6 GPA
Timeline
Server
Bonefish Grill
09.2025 - 04.2026
Shadowing
Dr. Benjamin Straight, DDS
06.2024 - 07.2024
Shadowing
Dr. Chelsea Mason, DDS
06.2024 - 07.2024
Server
O'Connors Public House
08.2022 - 08.2023
Office Associate
Tri City Urology
08.2019 - 07.2020
Biology Tutor
Private Tutoring
2025 - Current
Bachelor of Science - Biology (Pre-Dental)
Florida Atlantic University
High School Diploma -
Bay City Central High School