Maxwell Kirkpatrick
Los Angeles,CA
Summary
Experienced and results-driven Associate Director of Operations with over 7 years of experience in leading client relations, strategic implementation, and team management. Skilled at delivering projects on time and within budget, streamlining HR processes, and ensuring operational efficiency. Demonstrates exceptional leadership, cross-functional collaboration, and strategic problem-solving abilities.
Overview
9
9
years of professional experience
Work History
Associate Director of Operations
360 Group International Inc.
11.2016 - 03.2024
- Client Relations and Strategic Implementation: Partnered with global clientele, including Fortune 500 executives, to execute company strategies
- Coordinated end-to-end projects, ensuring alignment with organizational objectives, seamless communication, and delivery within budget and timeline constraints
- Database and Employee Management: Oversaw a database of 500+ employees, ensuring accuracy and confidentiality
- Primary HR point of contact addressing employee inquiries, providing support, and ensuring compliance with company policies and California workplace regulations
- Led recruitment processes, including interviews, onboarding, and scheduling
- Addressed employee inquiries, ensured policy compliance, and fostered a productive work environment
- Office Management and On-Site Operations: Managed remote and on-site operations, maintaining organizational efficiency and exceeding client expectations
- Supervised employee performance, logistics, and workflow for smooth operations and exceptional service delivery
Marketing Associate
3PL Central, an Extensiv Company
06.2015 - 11.2016
- Marketing Analysis Development and Implementation: Developed and implemented comprehensive marketing analyses to support decision-making and optimize strategies, driving alignment with marketing goals
- Web Application Mapping and Testing: Supported Sales and Support teams by mapping, testing, and evaluating web applications, enhancing workflow and service delivery
- Market Research and Reporting: Conducted detailed market research, generating insightful reports and spreadsheets to inform marketing and sales strategies
Venue Operator - LA Clippers 2015-2016 Season
Fanpics
09.2015 - 05.2016
- Social Media Content Creation and Management: Created real-time social media content during Clippers games, ensuring timely and engaging updates to enhance fan interaction and team promotion
- App Functionality and User Experience Enhancement: Collaborated with marketing and development teams to monitor and improve app functionality, optimizing the user experience
- Stats and Metadata Management: Managed statistical data and metadata within the Staples Center press box, delivering real-time, accurate information to media and stakeholders
Education
Bachelor of Arts - Business, Emphasis in Marketing
California Lutheran University
Thousand Oaks, Ca05-2015
Skills
- Strategic Planning and Implementation
- Client Relations and Business Operations
- Project Management and Coordination
- Database Management and HR Operations
- Marketing Analysis and Strategy
- Social Media Management
- Cross-Functional Team Collaboration
- App Testing and User Experience Optimization
Timeline
Associate Director of Operations
360 Group International Inc.
11.2016 - 03.2024
Venue Operator - LA Clippers 2015-2016 Season
Fanpics
09.2015 - 05.2016
Marketing Associate
3PL Central, an Extensiv Company
06.2015 - 11.2016
Bachelor of Arts - Business, Emphasis in Marketing
California Lutheran University
Similar Profiles
Ruffin N. MAYAKARuffin N. MAYAKA
Finance and Operations Director at Family Health International – FHI 360Finance and Operations Director at Family Health International – FHI 360
Ella PickeringElla Pickering
Operations Management Intern at Family Health International, FHI 360Operations Management Intern at Family Health International, FHI 360
Kasye AdamsKasye Adams
Administrative Assistant at 360 Engineering GroupAdministrative Assistant at 360 Engineering Group