Maxwell Langner
Redondo Beach,CA
Summary
Inventive Operations Engineer ready to augment ongoing business processes and design more productive operating procedures. Clever creator of novel approaches to stale technical and manual tasks. Eager to bring industry-wide positive disruptions to legacy operations and provide alternative perspectives. Dedicated to boosting performance and throughput metrics without ballooning costs or sacrificing employee comfort.
Overview
7
7
years of professional experience
Work History
Reactor Operations Engineer
Naval Nuclear Laboratory
10.2022 - Current
- Successfully completed the Naval Power School and Naval Power Training Unit programs and qualified EOOW.
- Maintained technical fluency in required equipment and networking hardware for assigned jobs and facilities.
- Instructed Navy and Civilian personnel on both theoretical and operational aspects of nuclear plant operation, advised on trainee progress and qualification, and attained adequate knowledge level for plant operations.
- Upon completing advanced qualifications, continued as a senior monitor assigned for both training on and the operation of a nuclear power plant and all interrelated systems to ensure safe and efficient operation.
Business Development Specialist
Great American Craft Spirits
11.2021 - 10.2022
- Expanded customer base by identifying needs, developing solutions and delivering client-centered products.
- Boosted sales 20% with development of positive customer relationships.
- Maintained extensive knowledge of company products and services to provide top-notch expertise to customers.
- Front facing representative for showcasing product and dedicated to the mission of providing a genuine and pleasant customer experience.
Senior Analyst
Lucid, LLC
09.2019 - 08.2021
- Ensured proper implementation of tags on digital media placements on multiple data platforms to collect visualization data on prospective survey takers.
- Measured collected data to provide supplementary data analytics for further research partners.
- Created and managed Standard Operating Procedures for various clients to streamline future projects for better customer experience and easier transitions.
- Managed over 50 projects, many requiring custom operations to address client specific needs overseeing over 10% of the company’s annual revenue.
Lighting Estimator
Wiedenbach Brown
08.2018 - 08.2019
- Gather requirements from stakeholders, develop specification and estimates, and provide detailed estimates in a timely and accurate manner.
- Identified opportunities for process improvement and collaborated with multidisciplinary teams including sales reps, vendors, and designers to devise project strategies.
- Develop new data management, risk assessment, and training methodologies to standardize processes, enhance quality, and accelerate onboarding of estimators.
Operations Specialist
NuOrder Technologies
09.2017 - 03.2018
- Supported transfer of data from Zendesk and Salesforce Enterprise to Salesforce Professional to improve operational efficiency.
- Proactively organized Knowledge Base and authored articles.
- Built cross-functional relationships to understand needs and facilitate Big Data management and mining.
- Distributed trouble tickets using Zendesk and provided escalated customer support.
- Developed knowledge of best practices in working with Big Data while organizing multiple pieces of information into database.
Education
MBA - Entrepreneurial Studies
California State University - Long Beach
Long Beach, CA08.2017
Bachelor of Science - Chemical Engineering
Rensselaer Polytechnic Institute
Troy, NY05.2015
Skills
- Critical Thinking
- Cross-Functional Collaboration
- Project Management
- Production Coordination
- Technical Writing
- Documentation Processes
- Big Data Management
- Data Analytics
Timeline
Reactor Operations Engineer
Naval Nuclear Laboratory
10.2022 - Current
Business Development Specialist
Great American Craft Spirits
11.2021 - 10.2022
Senior Analyst
Lucid, LLC
09.2019 - 08.2021
Lighting Estimator
Wiedenbach Brown
08.2018 - 08.2019
Operations Specialist
NuOrder Technologies
09.2017 - 03.2018
MBA - Entrepreneurial Studies
California State University - Long Beach
Bachelor of Science - Chemical Engineering
Rensselaer Polytechnic Institute
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