Maxwell Malmstrom
Little Rock,AR
Summary
Committed to ensuring customer satisfaction by providing exceptional service and unmatched support. Proficient in utilizing customer service best practices and adept at exploring different solutions to address customer needs effectively. Motivated individual with experience in customer service and sales. Skilled in building customer relationships and understanding customer needs. Strong communication and interpersonal skills for providing superior customer service.
Overview
6
6
years of professional experience
Work History
Assistant Mechanic
Arkansas Golf and Power Sports
08.2021 - 08.2022
- Supported lead mechanic with diagnostic tests, accurately identifying issues and providing effective solutions.
- Collaborated with team members on large scale projects, completing tasks within tight deadlines.
- Assisted in complex repair jobs, developing advanced technical skills and increasing overall shop productivity.
- Ensured high-quality services by consistently double-checking completed tasks against manufacturer guidelines.
- Reduced client wait times by prioritizing daily workload according to urgency levels.
- Took initiative in volunteering for additional responsibilities when needed, demonstrating commitment to the company''s success.
Assistant Salseman
Arkansas Golf and Powersports
08.2021 - 08.2022
- Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
- Assisted in inventory management, ensuring accurate stock levels and timely replenishment of merchandise.
- Increased customer satisfaction by providing friendly and knowledgeable assistance with product inquiries.
- Demonstrated expertise in product knowledge, effectively communicating features and benefits to potential buyers.
- Provided exceptional customer service, resolving issues promptly and professionally to maintain positive relationships.
- Collaborated with team members to optimize store performance, sharing best practices and supporting colleagues when needed.
Waiters Assistant
Izzys
08.2016 - 08.2017
- Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Folded napkins and prepared silverware sets to provide adequate supply for host station.
- Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
- Communicated with kitchen staff to enable accurate food preparation.
- Arranged tables and chairs for special occasions and events.
- Provided attentive service and proactively assessed guest needs.
- Greeted customers and provided menus upon arrival to dining room.
- Answered customer questions about food and beverage items and assisted with menu selections.
- Assisted with bussing tables and cleaning up spills.
- Assisted wait staff with timely food delivery and guest requests.
Education
Bachelor of Science - Psychology
Arkansas State University
Jonesboro, AR05.2025
Associate of Science - Psychology
Arkansas State University - Newport
Newport, AR07.2024
Skills
- People Person
- Driven
- Hard working
- Adaptable
Affiliations
- Christ Community Church Intern for Youth
Timeline
Assistant Mechanic
Arkansas Golf and Power Sports
08.2021 - 08.2022
Assistant Salseman
Arkansas Golf and Powersports
08.2021 - 08.2022
Waiters Assistant
Izzys
08.2016 - 08.2017
Bachelor of Science - Psychology
Arkansas State University
Associate of Science - Psychology
Arkansas State University - Newport
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