Organized Management Coordinator with relevant experience in operations and project management. Specialize in strategic planning, team leadership, and process improvements. Strive for efficiency and productivity in all areas of work. Previous roles resulted in streamlined processes, improved team collaboration, and enhanced organizational effectiveness. A talented professional who has proven successful in leading administrative team members in high-volume settings. Knowledgeable about regulations, managing files, and producing professional correspondence for diverse needs. Articulate communicator with strong attention to detail and superior work ethic.
Overview
11
11
years of professional experience
Work History
Facilities Management Coordinator
P.W.C.
Fayetteville, NC
02.2022 - Current
Completed full department audits in adherence with company audit schedule.
Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
Consulted with managers to resolve problems relating to employee performance, office equipment and work schedules.
Coordinated with other supervisors, combining group efforts to achieve goals.
Analyzed financial activities of department to share budgetary input with managers.
Resolved customer complaints or answered customers' questions.
Trained employees on best practices and protocols while managing teams to maintain optimal productivity.
Prepared presentations, reports, and correspondence for management meetings.
Assisted in the planning and coordination of corporate events.
Provided administrative support to management team members.
Maintained an up-to-date database of contact information for all departments.
Created documents such as agendas, minutes, and project plans using MS Office suite applications.
Facilitated communication between senior management and employees.
Processed invoices and tracked payments from vendors.
Researched new technologies that could improve operational efficiency.
Developed work schedules according to budgets and workloads, covering priority tasks.
Maintenance Supervisor III
N.C. Department of Public Safety
, NC
05.2019 - 08.2022
Oversaw team in completing job tasks quickly and accurately with appropriate use of instruments and tools.
Maintained clear and safe workspace areas to meet OSHA standards.
Delegated daily tasks to employees to manage resources and meet deadlines.
Analyzed and identified equipment failure root causes and initiated correction actions.
Repaired equipment and machinery, performing maintenance according to updated industry standards.
Implemented improved training procedures to better develop new personnel.
Scheduled repair and maintenance of machines, tools and equipment to support continuous production operations.
Monitored inventory and ordered needed supplies to meet demand for repairs.
Directed maintenance activities to provide continuous supply of heat, electric power or gas required for operations.
Designed, fabricated and installed upgrades to improve existing equipment.
Scheduled and coordinated preventative maintenance activities to ensure equipment reliability.
Developed and implemented a comprehensive preventive maintenance program for all production machinery.
Reviewed work orders, allocated resources, assigned tasks, and established priorities for completion of jobs.
Supervised technicians on repair and installation of machines or systems according to manufacturer's specifications.
Maintained records of repairs and parts inventory usage to optimize future planning efforts.
Maintenance Construction Technician III
N.C. Department of Public Safety
, NC
02.2018 - 05.2019
Operated hand and power tools to complete repairs.
Maintained clear and safe workspace areas to meet OSHA standards.
Installed new systems, replacement parts and components to maintain proper operation.
Conducted performance and safety inspections on equipment and machinery to maintain operational baseline.
Changed HVAC filters and cleaned condensation drains to perform preventive maintenance on HVAC systems.
Collaborated with building managers to assess ongoing needs and plan preventive maintenance schedules.
Implemented diagnostics to identify failures, determine parts and material requirements and facilitate repairs.
Read and interpreted equipment and work orders to properly perform required maintenance services.
Identified problems during daily work inspections and addressed concerns.
Notified management about necessary repairs or professional service needs for building operating systems.
Inspected, repaired and maintained lighting and electrical systems, air conditioning equipment and plumbing system components.
Read blueprints and specifications to determine best methods to approach maintenance projects.
Assisted in the preparation of construction plans and specifications for a variety of projects.
Conducted site visits to inspect existing structures and assess potential building sites.
Maintained records of completed work orders, materials used, and job costs.
Engineering Technician
F.D.I. Engineering
Raleigh, NC
02.2014 - 01.2018
Utilized CAD software to create models and drawings of tooling or machine parts.
Used variety of contracting processes to provide engineering oversight for construction, architecture or engineering contracts.
Tested performance of in-development parts, assemblies and systems under simulated operating conditions to optimize plans.
Evaluated engineering proposals and drawings to assess feasibility and conformance with sound electrical engineering practices and safety standards.
Authored clear and detailed engineering specifications to clarify design details and functional criteria of each unit.
Set up and operated specialized or standard test equipment to diagnose, test or analyze performance of electronic components, assemblies or systems.
Leveraged outstanding communication, interpersonal and people skills to work well with clients.
Tested circuitry and electronic components according to engineering instructions, technical manuals or knowledge of electronics.
Strategized alternative uses for current electronics designs to reduce energy usage.
Education
Bachelor of Science - Data Analysis & Project Management
Liberty University
Lynchburg, VA
05-2025
Associate of Science - Electrical Line Working And Cable Technology
Trident Technical College
Charleston, SC
12.2013
High School Diploma -
Summerville High School
Summerville, SC
05.2012
Skills
Customer Relations
Innovation management
Staff Development and Training
Crisis Management
Microsoft Office Suite
CRM and office management software
File and data retrieval systems
Data management
Planning & organizing
Team building
Reliable & trustworthy
Decision-making
Friendly, positive attitude
Accomplishments
Member of The National Society of Leadership and Success
Tau Sigma Honor Society
Advanced Leadership Certifications
Eagle Scout
Timeline
Facilities Management Coordinator
P.W.C.
02.2022 - Current
Maintenance Supervisor III
N.C. Department of Public Safety
05.2019 - 08.2022
Maintenance Construction Technician III
N.C. Department of Public Safety
02.2018 - 05.2019
Engineering Technician
F.D.I. Engineering
02.2014 - 01.2018
Bachelor of Science - Data Analysis & Project Management
Liberty University
Associate of Science - Electrical Line Working And Cable Technology