Summary
Overview
Work History
Education
Skills
Timeline
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Maxwell McNeel

The Dalles

Summary

Experienced with team leadership, operational management, and customer service. Practices problem-solving skills to enhance team productivity and service quality. Uses independent decision-making and sound judgment to positively impact company success.


Overview

7
7
years of professional experience

Work History

Assistant Manager

Destiny Theatres/Columbia Cinema
10.2019 - Current
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Maintained a clean, safe, and organized workplace environment to enhance the customer experience.
  • Developed strong working relationships with staff, fostering a positive work environment.
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
  • Improved customer satisfaction by addressing and resolving complaints promptly.
  • Mentored junior staff members in their professional development by offering guidance/support in their assigned roles.

Frontline Member Associate

Fred Meyer
10.2018 - 08.2019
  • Improved customer satisfaction by addressing and resolving inquiries promptly and professionally.
  • Demonstrated a strong work ethic and commitment to upholding company values in all interactions with members, colleagues, and supervisors.
  • Returned carts, emptied trash, returned products to shelves and provided additional customer service.

Kennel Assistant

The Dalles Veterinary Hospital
05.2018 - 08.2018
  • Stocked kennel and cleaning supplies to maintain proper inventory for daily performance.
  • Maintained kennel cleanliness and hygiene, reducing the spread of disease and providing a comfortable environment for animals.
  • Mixed and administered special food formulas to individual animals based on unique dietary needs.
  • Kept cages, kennels, play yards, and grooming areas neat and clean.
  • Ensured safety of all animals through proper handling techniques and adherence to established protocols.
  • Managed challenging situations with distressed or aggressive animals using patience and appropriate restraint methods.

Education

Associate of Arts, Associate of General Studies -

Columbia Gorge Community College
The Dalles, OR
06-2023

High School Diploma -

The Dalles High School
The Dalles, OR
06-2020

Skills

  • Customer service
  • Money handling
  • Team leadership
  • Decision-making
  • Problem-solving
  • Typing
  • Multitasking and organization

Timeline

Assistant Manager

Destiny Theatres/Columbia Cinema
10.2019 - Current

Frontline Member Associate

Fred Meyer
10.2018 - 08.2019

Kennel Assistant

The Dalles Veterinary Hospital
05.2018 - 08.2018

Associate of Arts, Associate of General Studies -

Columbia Gorge Community College

High School Diploma -

The Dalles High School

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Maxwell McNeel