Summary
Overview
Work History
Education
Skills
Certification
Additional Skill Experience
References
Timeline
Generic

Maxwell Miller

Vancouver,WA

Summary

Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Overview

21
21
years of professional experience
1
1
Certification

Work History

Director of Development

StarrData
Walnut Creek, CA
11.2012 - Current
  • Began as an entry-level Salesforce Administrator, responsible for the support and maintenance of client Salesforce instances, and project delivery.
  • Promoted to junior consultant, responsible for the design and implementation of Salesforce instances.
  • Promoted to Senior Consultant, responsible for sales engineering, solution design, implementation, and optimization of Salesforce instances.
  • Promoted to Director of Support, responsible for building and executing the support department from the ground up, as well as Sales Engineering and Project Management.
  • Promoted to Director of Development, responsible for the support department, onboarding and management of near-shore/offshore resources, primary Sales Engineer, and Project Technical Manager.
  • Experienced in hiring and onboarding internal and external resources.

Admissions

AFS-USA
Portland, OR
11.2004 - 11.2012
  • Organized approximately 5,000 volunteers' paperwork and files efficiently.
  • Processed volunteer applications and registration materials accurately.
  • Resolved volunteer inquiries and issues promptly.
  • Assisted in implementation and maintenance of Salesforce NPSP to enhance operations.

Education

B.A. - Sociology

Lewis and Clark College
Portland, OR
06.2004

Skills

  • Salesforce administration
  • Project management
  • Sales engineering
  • Solution design
  • Resource management
  • Data analysis
  • Customer relationship management
  • Problem solving
  • Team building
  • Process optimization
  • Quality control
  • Nonprofit management
  • Program development
  • CRM integration
  • Staff training
  • Self motivation

Certification

  • Certified Salesforce Administrator
  • Certified Salesforce Sales Cloud Consultant

Additional Skill Experience

  • Highly experienced in Financial Services Cloud
  • Highly experienced in Non Profit Success Pack
  • Highly experienced in Salesforce Experience Cloud
  • Adept at selling Agent Force and Salesforce AI tools
  • Has worked across a multitude of verticals in for profit and non-profit sectors

References

References available upon request.

Timeline

Director of Development

StarrData
11.2012 - Current

Admissions

AFS-USA
11.2004 - 11.2012

B.A. - Sociology

Lewis and Clark College

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