Driven and results-oriented professional, while capable of maintaining relationships in and out of the workplace. Fast learner regarding company software. Excel in innovative sales techniques while demonstrating analytical abilities to overcome challenges.
Overview
5
5
years of professional experience
Work History
Sales Associate
Breitling SA
San Francisco, California
10.2024 - Current
Responsible for building client relations in person, while maintaining them through email and SMS.
Compile and input sales data through Salesforce and Cegid, as well as document client records through the Breitling Sales App.
Increased monthly profits by 25% while achieving over $100,000 in luxury watch sales during Q1.
Collaboration with the Sales Team to promote new sales techniques, ensure the maximization of profits, and maintain our flow of daily operations.
Client Service Representative
San Jose Earthquakes MLS
San Jose, CA
06.2023 - 08.2023
Provided personalized assistance for guests, player families, and business sponsors.
Ensured the coordination of events, resolved problems at PayPal Park facilities, and communicated critical data regarding the flow of clientele within the facility.
Collaborated with cross-functional teams to ensure guest experiences operated smoothly and efficiently during high-capacity events.
Front Desk Agent
Hotel Valencia Santana Row
San Jose, CA
10.2019 - 03.2020
Maintained and analyzed guest records, payments, and reservations through hotel management database software.
Inputted guest information, service requests, and opening/closing data while communicating information with team members.
Provided positive experiences for guests while assisting with amenities, and resolving problems throughout their experience at the property.
Education
Bachelor of Arts - Sociology & Economics
University of San Francisco
San Francisco, CA
05-2024
Skills
Certified Cryptocurrency Expert - Blockchain Council
Candidate: UniFi by CAIA, Fundamentals of Alternative Investments Certificate
Enrolled: Security Industry Essentials (SIE) by the Financial Industry Regulatory Authority (FINRA)
Personal Interests: Investments through Fidelity and Coinbase, working on mechanical projects such as bikes and appliances, intramural sports, and collecting monetary items such as gold, silver bullion, and gemstones