Maxwell Moraru-Rusu
Palatine,IL
Summary
Detail-oriented Shift Supervisor known for effective team collaboration and problem-solving abilities. Expertise in inventory management and cash handling ensures operational efficiency and adherence to safety standards.
Offering solid foundation in leadership and team coordination, eager to learn and develop in dynamic environment. Brings aptitude for understanding operational workflows and effective communication, ensuring smooth team interactions and task management. Ready to use and develop leadership and organizational skills.
Dynamic professional with a strong background in managing daily operations and training. Skilled in strategic planning and maintaining high standards of cleanliness and safety, committed to boosting team performance and customer satisfaction.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Shift Supervisor
Starbucks
07.2025 - Current
- Supervised daily operations, ensuring efficient workflow and high-quality service.
- Trained new baristas on beverage preparation and customer service standards.
- Managed inventory levels, conducting regular stock checks to minimize waste.
- Facilitated team meetings to enhance communication and address operational challenges.
- Implemented best practices for cleanliness and safety in compliance with company policies.
- Collaborated with management to develop strategies for improving store performance.
- Managed cash handling procedures, maintaining accuracy in financial transactions and minimizing discrepancies in daily reconciliations.
- Provided ongoing support to employees during challenging situations, offering guidance on problem-solving techniques for improved efficiency outcomes.
- Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
- Enhanced team productivity by implementing efficient shift scheduling and task delegation.
- Collaborated with management to develop strategies for boosting overall store performance, leading to higher profit margins.
Barista
Starbucks
09.2024 - 07.2025
- Prepared high-quality beverages following standardized recipes and customer preferences.
- Operated espresso machines and blenders to ensure consistent drink quality.
- Maintained cleanliness of workstations and equipment to meet health standards.
- Provided exceptional customer service, enhancing guest satisfaction and loyalty.
- Collaborated with team members to create a positive work environment and improve morale.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.
- Handled customer complaints professionally, resolving issues promptly to ensure satisfaction and foster loyalty.
- Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities during busy periods.
Sales Associate
HomeGoods, TJX Companies
12.2022 - 09.2024
- Assisted customers in product selection, enhancing shopping experience and driving sales.
- Maintained merchandise presentation standards to ensure an appealing store environment.
- Processed transactions accurately using point-of-sale systems, ensuring efficient checkout experiences.
- Collaborated with team members to achieve sales goals and optimize inventory management.
- Trained new associates on operational procedures and customer service best practices.
- Built relationships with customers to encourage repeat business.
- Prepared merchandise for sales floor by pricing or tagging.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
- Educated clients on current promotional offerings and products using persuasive selling tactics.
- Contributed to visual merchandising efforts by creating eye-catching displays that showcased products effectively and enticed shoppers to make purchases.
Education
Associate of Science -
William Rainey Harper College
Palatine, ILBachelor in Architecture -
University of Illinois At Chicago
Chicago, IL05-2029
High School Diploma -
Palatine High School
Palatine, IL05-2024
Skills
- Experience in using Revit software
- 1 Year experience in Rhino CAD software
- Training and mentoring
- Inventory control and record keeping
- Strategic planning
- Project management
- 2 years of experience in AutoCAD
- 4 years of experience in Chief Architect Software
- Problem-solving
- Strong verbal and written communication
- Creative problem solving
- Team collaboration and leadership
Accomplishments
- Achieved a ServSafe Certification through effectively practicing food safety practices and standards, including regulations.
- Achieved 2 year consecutively winning the District 211 Building and Construction CAD Competition, representing Palatine High School in the finals.
- Awarded Partner of the Quarter at Starbucks
- Awarded Associate of the Quarter at Homegoods and TJX companies
Certification
- Licensed ServSafe Certificate - 12/14/2022 - 12/14/2027
Languages
Russian
Professional Working
Timeline
Shift Supervisor
Starbucks
07.2025 - Current
Barista
Starbucks
09.2024 - 07.2025
Sales Associate
HomeGoods, TJX Companies
12.2022 - 09.2024
Associate of Science -
William Rainey Harper College
Bachelor in Architecture -
University of Illinois At Chicago
High School Diploma -
Palatine High School