Maxwell O'Connell
Tonawanda,NY
Summary
Detail-oriented Certified Nursing Assistant with successful healthcare experience. Personable and compassionate with communication and rapport-building skills. Strong commitment to comprehensive and individualized patient care and education. In communication with medical professionals, patients and family to provide continuous top-quality care. Dependable Server/Host successful providing fast, high-quality customer service to guests in restaurant settings. Adaptable professional with expertise in personnel development, team collaboration and resolving issues with customers, waitstaff and management.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Certified Nursing Assistant
Elderwood At Wheatfield
10.2023 - 01.2024
- Improved patient care quality by monitoring and recording vital signs, fluid intake, and output.
- Assisted patients with daily living activities for enhanced comfort and wellbeing.
- Maintained a clean, safe environment by sanitizing surfaces, changing linens, and disposing of waste properly.
- Collaborated with nursing staff to create individualized care plans tailored to each patient''s needs.
- Built rapport with patients and families, providing emotional support during difficult times.
- Provided high-quality personal care services such as bathing, grooming, dressing, and feeding to ensure patient dignity.
- Reduced fall incidents by implementing safety measures like bed alarms and proper positioning techniques.
Certified Nursing Assistant
Canterbury Woods
08.2022 - 10.2023
- Improved patient care quality by monitoring and recording vital signs, fluid intake, and output.
- Assisted patients with daily living activities for enhanced comfort and wellbeing.
- Maintained a clean, safe environment by sanitizing surfaces, changing linens, and disposing of waste properly.
- Collaborated with nursing staff to create individualized care plans tailored to each patient''s needs.
- Built rapport with patients and families, providing emotional support during difficult times.
- Provided high-quality personal care services such as bathing, grooming, dressing, and feeding to ensure patient dignity.
- Reduced fall incidents by implementing safety measures like bed alarms and proper positioning techniques.
Server/Host/Takeout Specialist/Dishwasher
Red Lobster
07.2021 - 08.2022
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Maximized table turnover rate by efficiently managing reservations and seating arrangements.
- Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Coordinated with kitchen staff to ensure timely delivery of orders, resulting in satisfied customers.
- Handled cash transactions accurately, contributing to balanced daily financial reports.
Education
High School Diploma -
K12
Online05.2020
Skills
- Patient Care
- Condition Monitoring
- Patient-Focused Care
- Guest Engagement
- Order Management
- Safe Food Handling
- Professional Appearance
- Strong Work Ethic
Certification
Certified Nursing Assistant
Timeline
Certified Nursing Assistant
Elderwood At Wheatfield
10.2023 - 01.2024
Certified Nursing Assistant
Canterbury Woods
08.2022 - 10.2023
Server/Host/Takeout Specialist/Dishwasher
Red Lobster
07.2021 - 08.2022
High School Diploma -
K12
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