Maxwell Sackmann
Warwick,RI
Summary
Detail-oriented expert with nine years of proficiency in office and field environments, focusing on inventory management, customer service excellence, driver routing optimization, and essential finished plumbing repairs in kitchens and bathrooms.
Overview
9
9
years of professional experience
1
1
Certification
Work History
General Office Worker
Fred Smith Plumbing & Heating Company
New York, NY
01.2018 - 07.2025
- Allocated drivers and trucks to optimize material and tool delivery efficiency.
- Directed driver routing to job sites, enhancing service effectiveness.
- Monitored shop tool inventory to maintain adequate stock levels.
- Entered purchase order billing information into Jonas software for accurate record-keeping.
- Verified the accuracy of purchase order receipts, ensuring correct pricing details.
- Tracked incoming purchase orders to manage inventory effectively.
- Handled customer phone calls, processing payments, and scheduling appointments.
- Resolved customer complaints to improve overall service satisfaction.
- Took tools, materials, and part orders for job sites.
- Basic handyman work around shop/office.
Plumber's Helper
Fred Smith Plumbing & Heating Company
New York, NY
04.2016 - 01.2018
- Executed cutting and threading of black and galvanized pipe for plumbing installations.
- Soldered copper piping to create durable connections.
- Installed and repaired waste, drain and storm line piping.
- Maintained jobsite cleanliness, enhancing safety and operational efficiency.
- Managed material inventory by organizing and tracking plumbing supplies and equipment.
- Collaborated with team members to troubleshoot plumbing issues and devise solutions.
- Assisted in installation of pipes and fittings across multiple plumbing projects.
- Operated hand and power tools safely to complete plumbing tasks efficiently.
- Supported installation of plumbing fixtures under supervision, ensuring proper functionality.
Education
High School Diploma -
Long Island City High School
Astoria, NY06.2015
Skills
- Inventory management
- Customer relationship management
- Appointment scheduling
- Data entry and record keeping
- Driver routing optimization
- Plumbing installations and repairs
- Mechanically inclined and handyman experience
- Purchase order processing
- Jonas Software proficiency
- QuickBooks proficiency
- Microsoft Word, Outlook, Excel, and PowerPoint proficiency
Certification
OSHA 30
References
References available upon request.
Timeline
General Office Worker
Fred Smith Plumbing & Heating Company
01.2018 - 07.2025
Plumber's Helper
Fred Smith Plumbing & Heating Company
04.2016 - 01.2018
High School Diploma -
Long Island City High School