Maxwell Selfridge
Cincinnati
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
6
6
years of professional experience
Work History
Server Assistant
Boca Restaurant Group
Cincinnati
06.2025 - Current
- Assisted servers with carrying food from kitchen to tables, refilling drinks, and clearing away dirty dishes.
- Ensured tables were clean and organized to enhance guest experience and satisfaction.
- Assisted servers with monitoring tables for customer satisfaction, quality and additional service.
- Greeted guests and answered any questions they had about menu options.
- Trained new staff on restaurant protocols and service standards efficiently.
Customer Service Representative
L&E Research, Inc.
Blue Ash
06.2020 - 12.2023
- Maintained detailed records of customer interactions, transactions and comments for future reference.
- Conducted surveys to gather feedback on service quality and improvement areas.
- Performed administrative tasks such as filing paperwork, updating databases and generating reports.
- Updated databases with new and modified customer data.
Shift Lead
Smoothie King
Cincinnati
09.2021 - 09.2022
- Supervised and led employees to maintain productivity and customer service levels.
- Upheld company standards and compliance requirements for operations to ensure a clean and safe environment.
- Responded to customer inquiries and complaints in a professional manner.
- Counted inventory, resolved discrepancies and completed paperwork to keep system accurate and current.
- Maintained store appearance by cleaning, stocking shelves, and ensuring merchandise was properly displayed.
Education
High School Diploma -
Turpin High School
Cincinnati, OH05-2022
Some College (No Degree) - History
University of Cincinnati
Cincinnati, OHSkills
- Attention to detail
- Task prioritization
- Data entry
- Customer relationship management
- Effective communication
- Adaptability and flexibility
- Active listening
References
References available upon request.
Timeline
Server Assistant
Boca Restaurant Group
06.2025 - Current
Shift Lead
Smoothie King
09.2021 - 09.2022
Customer Service Representative
L&E Research, Inc.
06.2020 - 12.2023
High School Diploma -
Turpin High School
Some College (No Degree) - History
University of Cincinnati