Outgoing individual that excels in communication with well-honed organizational, labor and teamwork skills. Enthusiastic, determined, hard working, and team-driven with experience working in busy environments.
Overview
6
6
years of professional experience
Work History
Dock Hand
Sailfish Marina
09.2024 - Current
Provided excellent customer service to boat owners, addressing concerns and resolving issues quickly.
Collaborated with team members for efficient use of resources and optimal productivity.
Safeguarded company assets by monitoring security protocols on the dock premises.
Facilitated timely loading and unloading of vessels for increased turnaround speed.
Assisted in the coordination of dock schedules, ensuring smooth operations and minimal delays.
Shift Supervisor
Kilwins Chocolates & Ice Cream
05.2021 - 08.2024
Trained new employees and delegated daily tasks and responsibilities.
Completed store opening and closing procedures and balanced tills.
Managed cash handling procedures, maintaining accuracy in financial transactions and minimizing discrepancies in daily reconciliations.
Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
Enforced company policies and regulations with employees.
Provided ongoing support to employees during challenging situations, offering guidance on problem-solving techniques for improved efficiency outcomes.
Streamlined inventory management, reducing waste and optimizing stock levels for daily operations.
Completed cash and credit card transactions accurately using POS software.
Yacht Detailer
ME Yacht Restoration
05.2019 - 08.2019
Protected yacht integrity by identifying and addressing signs of wear or damage during routine inspections.
Enhanced yacht appearance by thoroughly cleaning and detailing exterior surfaces.
Demonstrated versatility by adapting quickly to unique challenges presented by various yacht models or customizations.
Education
BBA - Business Management
Palm Beach Atlantic University
West Palm Beach, FL
12-2025
Skills
Organizational growth
Decision-making
Relationship building
Equipment maintenance and repair
Self motivation
Analytical thinking
Interpersonal skills
Time management abilities
Languages
Spanish
Native or Bilingual
Timeline
Dock Hand
Sailfish Marina
09.2024 - Current
Shift Supervisor
Kilwins Chocolates & Ice Cream
05.2021 - 08.2024
Yacht Detailer
ME Yacht Restoration
05.2019 - 08.2019
BBA - Business Management
Palm Beach Atlantic University
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