Summary
Overview
Work History
Education
Skills
Timeline
Generic

Maxwell Vranna

Redding,CA

Summary

Hardworking professional with proven relationship-building and time management skills in fast-paced restaurant environments. Successful at handling tables of all sizes with accuracy and impeccable service skills. Strives to meet customer needs, drive satisfaction, and promote long-term loyalty. Experienced professional with solid background in foodservice. Offers excellent track record of tackling various tasks to support kitchen and wait staff. Demonstrates genuine hospitality to establish rapport with patrons and deliver memorable experiences.

Overview

13
13
years of professional experience

Work History

Server

Cattlemens
Redding, CA
07.2023 - Current
  • Maintained outstanding sales performance consistently as a server.
  • Stay informed about daily specials, new menu items, and promotions.
  • Exhibited excellence in capturing customers' requests quickly and accurately.
  • Maintained adherence to the health department's regulations, thereby ensuring high standards of sanitation.

Server

Red Lobster
Redding, CA
01.2020 - 05.2024
  • Consistently achieved top performance as a member of the serving staff.
  • Developed strong rapport with both clients and colleagues.
  • Ensured adherence to legal and corporate guidelines through meticulous record-keeping of shift transactions.
  • Maintained high standards of hospitality for guest satisfaction
  • Ensured customer satisfaction through the provision of exceptional service.

Assistant Manager/ General manager

From the Hearth
Redding, CA
12.2014 - 12.2019
  • Executed efficient food ordering system for Cafe using US Foods and SYSCO.
  • Managed accurate invoice entries utilizing Google Spreadsheets
  • Managed and supervised daily operations of a team of 25 employees.
  • Addressed all customer and employee concerns and problems independently
  • Recruited and trained a high-performing team.
  • Took appropriate action in terminating staff members when required.
  • Coached and mentored less experienced employees on daily assignments, goals and targets.
  • Developed and executed strategic plans in collaboration with management to achieve business goals.
  • Ensured compliance with safety regulations and company policies.
  • Monitored employee attendance records, timekeeping, and payroll information. Ensured accuracy of data entry.
  • Effectively resolved conflicts between team members.

Line cook

C.R Gibbs
Redding, CA
02.2012 - 12.2014
  • Made orders in a fast and consistent manner
  • Worked as a team to finish closing and all of our dishes
  • Worked my way up the ladder of the cooks line
  • Ensured that all dishes were prepared according to recipe specifications.
  • Assisted in prep work such as washing vegetables or butchering meat when needed.
  • Organized the storage area to ensure that all necessary items were readily accessible.

Education

Culinary Arts Program, High School Diploma

Shasta College
Redding, CA

Skills

  • Food service industry
  • Ability to take quick direction
  • Deliver the outcome most desired
  • Culinary
  • Hospitality degree
  • Hired and built staff
  • Management experience
  • Buffet setup and takedown
  • Dining crew workflow optimization
  • Banquet Coordination
  • Point of Sale (POS) system operations
  • Liquor, wine, and food service
  • Special dietary requirements
  • Menu Memorization
  • High-volume dining

Timeline

Server

Cattlemens
07.2023 - Current

Server

Red Lobster
01.2020 - 05.2024

Assistant Manager/ General manager

From the Hearth
12.2014 - 12.2019

Line cook

C.R Gibbs
02.2012 - 12.2014

Culinary Arts Program, High School Diploma

Shasta College
Maxwell Vranna