May Arenas Lusica
Payroll Specialist
Roseville,CA
Summary
Proven expert in payroll administration, with a notable tenure at Old Republic Title Company, I excel in timekeeping systems and employee relations. Skilled in Workday and ADP, I significantly reduced payroll errors and enhanced service quality through meticulous auditing and effective cross-functional collaboration.
Overview
23
23
years of professional experience
Work History
Lead Payroll Specialist
Old Republic Title Company
08.2017 - Current
- Acted as a subject matter expert within the organization on all matters related to payroll processing, providing guidance and support to colleagues as needed.
- Maintained excellent relationships with other county managers and administration that enhanced overall service quality.
- Reduced errors in payroll processing through meticulous attention to detail, solid understanding of regulations, and thorough review procedures.
- Solved complex payroll issues by applying advanced troubleshooting skills and collaborating with cross-functional teams as needed.
- Ensured accurate and timely payments to employees by closely monitoring timekeeping systems and resolving discrepancies promptly.
- Collaborated closely with HR department to align benefits administration activities with overall compensation strategy and objectives.
- Resolved payroll discrepancies quickly and successfully.
- Provided customer service to employees regarding payroll inquiries and issues.
- Performed calculations in overtime, vacation, and sick hours to provide accurate data to payroll processing database.
- Verified and submitted timekeeping information for accurate and efficient payroll processing.
- Maintained strict confidentiality of all payroll information and records.
- Uploaded time records into computer system and made adjustments to create accurate database for payroll processing functions.
- Documented and processed all garnishments for bankruptcies, student loans, and child support orders.
- Managed payroll data entry and processing for 550 employees to comply with predetermined company guidelines.
- Reviewed time records for 550 employees to verify accuracy of information.
- Generated paper checks for employees and printed stubs for associates who received direct deposits to complete payroll distribution.
- Completed payroll accurately and timely to meet employee expectations.
- Audited timesheets and payroll records for accuracy.
- Processed timecards and payroll data for team of employees.
- Performed data entry tasks and maintained accurate records of employee payroll information.
- Responded to employee questions and requests for information in timely and knowledgeable fashion.
- Reconciled payroll discrepancies and responded to inquiries from employees.
- Processed manual checks for employees in accordance with company policies.
Payroll Specialist
EMSource
07.2001 - 04.2022
- Administer and direct workflow of day-to-day payroll processing on a time accurate manner for 250 employees in the medical field.
- Provided customer service to employees regarding payroll inquiries and issues.
- Performed calculations in overtime, vacation, and sick hours to provide accurate data to payroll processing database.
- Verified and submitted timekeeping information for accurate and efficient payroll processing.
- Resolved payroll discrepancies quickly and successfully.
- Created new hire and termination documents for payroll.
- Managed payroll data entry and processing for 250 employees to comply with predetermined company guidelines.
Payroll Specialist
SonRay Construction
06.2017 - 08.2017
- Piece work payroll for approximately 100 employees. Weekly payroll.
- Uploaded time records into computer system and made adjustments to create accurate database for payroll processing functions.
- Performed calculations in overtime, vacation, and sick hours to provide accurate data to payroll processing database.
Client Services Representative
Alimac PC Services
02.2015 - 05.2017
- Third-party payroll processor in the food industry including Jack in the Box, Sizzler, Denny's, QDoba, Burger King, McDonalds Golden Corral, and Days Inn franchisee owners
- Processed approximately 13,000 paychecks a month.
- Responded to customer calls and emails to answer questions about payroll issues.
- Ensured accurate and timely payments to employees by closely monitoring timekeeping systems and resolving discrepancies promptly.
- Audited timesheets and payroll records for accuracy.
- Processed New Hires by onboarding, terminations, rate changes, personnel changes, termination checks, and manual checks.
Payroll Specialist
American Pacific Mortgage ~ Rocklin Branch
07.2014 - 02.2015
- Payroll included loan officers and clerical enterprise and corporate retail branches from multi-state.
- Assisted employees with inquiries regarding their paychecks, deductions, and other related issues, providing clear and concise communication.
- Provided customer service to employees regarding payroll inquiries and issues.
- Verified and submitted timekeeping information for accurate and efficient payroll processing.
- Resolved payroll discrepancies quickly and successfully.
- Created new hire and termination documents for payroll.
- Maintained strict confidentiality of all payroll information and records.
Payroll Specialist
Alimac PC Services Dba Payroll on the Web
09.2009 - 06.2014
- Third-party payroll processor for Jack in The Box franchisee owners.
- I processed approximately 13,000 checks per month on a semi-monthly basis.
- Assisted employees with inquiries regarding their paychecks, deductions, and other related issues, providing clear and concise communication.
- Provided customer service to employees regarding payroll inquiries and issues.
- Verified and submitted timekeeping information for accurate and efficient payroll processing.
- Uploaded time records into computer system and made adjustments to create accurate database for payroll processing functions.
- Reduced payroll errors by conducting thorough audits and resolving discrepancies in a timely manner.
Payroll Administrator
Kobra Enterprises
11.2005 - 09.2009
- In-house payroll processing for approximately 2,000 hourly and salary employees in the restaurant and food industry.
- Handled complex payroll situations such as back-pay calculations, garnishments, and overtime payments with accuracy and professionalism.
- Completed EDD claim forms, employee verifications.
- Calculated payroll deductions by accurately using [software] and processed payroll to meet preset requirements.
- Uploaded time records into computer system and made adjustments to create accurate database for payroll processing functions.
- Reduced errors in payroll calculations with meticulous attention to detail and thorough data verification.
Education
Associate of Arts - Business
Evergreen Valley College
San Jose, CA06.1989
High School Diploma -
James Lick High School
San Jose, CA05.1984
Skills
- Timekeeping Systems
- Employee Relations
- Payroll Auditing
- Payroll administration experience
- Time sheet review
- Telephone and email etiquette
- New hire processing
- Meeting deadlines
- Processing garnishments
- ADP
- Skilled in Workday
- Internal Controls
Languages
English
Full Professional
Tagalog
Native or Bilingual
Timeline
Lead Payroll Specialist
Old Republic Title Company
08.2017 - Current
Payroll Specialist
SonRay Construction
06.2017 - 08.2017
Client Services Representative
Alimac PC Services
02.2015 - 05.2017
Payroll Specialist
American Pacific Mortgage ~ Rocklin Branch
07.2014 - 02.2015
Payroll Specialist
Alimac PC Services Dba Payroll on the Web
09.2009 - 06.2014
Payroll Administrator
Kobra Enterprises
11.2005 - 09.2009
Payroll Specialist
EMSource
07.2001 - 04.2022
Associate of Arts - Business
Evergreen Valley College
High School Diploma -
James Lick High School
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