May Garbanda
Rancho Cucamonga,CA
Summary
Experienced financial manager with a successful track record in team management and driving operational success. Skilled in implementing strategic initiatives to improve productivity and efficiency, with strong problem-solving and decision-making abilities. Proven record of streamlining processes and leading high-performing teams. Well-known for strong analytical skills and commitment to achieving results, colleagues rely on collaborative leadership style and adaptability to changing needs. Expertise in team leadership, strategic planning, and operational management, effectively utilizing communication and organizational skills to drive project success. Fostered productive work environments and consistently achieved set goals throughout career.
Overview
7
7
years of professional experience
Work History
Manager, Team Leader
Phil Bin Incorporated
04.2023 - Current
- Supervised and onboarded a team of servers, kitchen staff, and other employees, assigning tasks, overseeing shifts, and ensuring that everyone follows restaurant protocols
- Engaged with regular customers, managed gust reservations, created a welcoming atmosphere and handled customer complaints
- Boosted daily sales with promotional social media content, oversaw cash handling and financial reporting, and encourage staff to upsell special events and dishes to increase revenue
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
Financial Manager
Allura Dairy
01.2020 - Current
- Analyzed gross and net margins, identified areas for improvement, such as optimizing product pricing and reducing wastage, and evaluated the financial impact of promotional campaigns and discounts, ensuring they contribute rather than erode margins
- Identified financial risks, including market volatility, operational risks, and price fluctuations, and developed strategies to mitigate them
- Successfully managed daily operations, sales, cash handling, and financial reports
- Prepared internal and regulatory financial reports, balance sheets and income statements.
- Increased financial efficiency by streamlining budget processes and implementing cost-saving measures.
- Managed essential personnel data and records using Excel.
- Implemented and regularly reviewed financial controls to generate accurate and reliable financial data.
Tax auditor | Development Manager
MD Corporation
09.2017 - 06.2020
- Conducted thorough audits of individual and corporate tax returns, ensuring compliance with federal and state regulations and identifying discrepancies that resulted in a 15% increase in tax recovery for the corporation
- Developed and implemented audit procedures and checklists, enhancing the efficiency of the audit processes and reducing review times by 20%
- Collaborated with teams to educate clients on tax compliance and reporting requirements, leading to improved client satisfaction
- Streamlined audit processes for increased efficiency, implementing new software tools and techniques.
- Made on-site visits to inspect business operations, activities and validity of business tax records, examining and assessing locally-situated personal property.
Education
Master of Business Management - Finance
University of Louisiana At Lafayette
Lafayette, Louisiana06.2024
Bachelor of Science - Business Management
California State University, Northridge
Northridge, California06.2019
Skills
- Customer service
- Team leadership
- Time management
- Decision-making
- Staff training and development
- Complex Problem-solving
- Strategic planning
- Relationship building
- Business planning
- Expense tracking
- Coaching and mentoring
- Inventory management
- Revenue management
- Networking strategies
Hobbies and Interests
- Hiking
- Camping
- Cycling
- Cooking
Leadership Experience
Consulting Simulation, Northridge, CA, Conductor, 05/19, Facilitated a consulting project where team members analyzed a client's operational inefficiencies, successfully recommending solutions that projected a potential cost savings of 15%
Languages
Arabic
Full Professional
Software
Knime, Tableau
Timeline
Manager, Team Leader
Phil Bin Incorporated
04.2023 - Current
Financial Manager
Allura Dairy
01.2020 - Current
Tax auditor | Development Manager
MD Corporation
09.2017 - 06.2020
Master of Business Management - Finance
University of Louisiana At Lafayette
Bachelor of Science - Business Management
California State University, Northridge
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