May Lin
Flushing,NY
Summary
Expert retail sales professional offering 5 years of experience in retail customer service and retail management. Focused on exceeding sales goals and providing outstanding customer service. Exceptional knowledge of team management for front end cashiers.
Overview
6
6
years of professional experience
Work History
Division Advisor
UNIQLO
Manhattan, NY
04.2018 - 12.2023
- Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
- Boosted customer satisfaction by providing exceptional service and addressing concerns promptly.
- Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
- Assisted in managing inventory levels, accurately processing shipments, and restocking merchandise as needed.
- Conducted thorough product knowledge training sessions for new hires, ensuring they were well-equipped to serve customers effectively.
- Demonstrated expertise in various product categories resulting in becoming a go-to resource for customers seeking advice on product selection.
Education
No Degree - Computer Science
LaGuardia Community College of The City University of New York
Long Island City, NYNo Degree - Nursing
Queensborough Community College of The City University of New York
Oakland Gardens, NYUX Design Diploma - UX/UI Design
BrainStation
New York, NY09.2023
Skills
- Attention to Detail
- Multitasking
- Product Knowledge
- Teamwork and Collaboration
- Problem Solving
- Decision Making
Languages
Chinese (Mandarin)
Limited Working
Timeline
Division Advisor
UNIQLO
04.2018 - 12.2023
No Degree - Computer Science
LaGuardia Community College of The City University of New York
No Degree - Nursing
Queensborough Community College of The City University of New York
UX Design Diploma - UX/UI Design
BrainStation