May Mclellan
Johnson City
Summary
Experienced with proper food handling techniques, ensuring safety and hygiene. Utilizes teamwork skills to maintain smooth workflow in busy kitchen environments. Knowledge of food storage practices and maintaining cleanliness standards for optimal food safety.
Professional with strong background in customer interactions and service solutions. Highly skilled in conflict resolution, communication, and problem-solving, ensuring customer satisfaction and loyalty. Effective team collaborator, adaptable to changing needs, and consistently focused on achieving results through efficient and empathetic service. Known for reliability and proactive approach to meeting customer and organizational goals.
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
20
20
years of professional experience
Work History
Ophthalmologist Assistant
Southeastern Retina Associates
03.2024 - Current
- Demonstrated strong attention to detail when recording patient histories, resulting in comprehensive documentation for ophthalmologist review.
- Contributed to the success of the practice by providing exceptional customer service to patients both in-person and over the phone.
- Achieved consistent accuracy in test results through diligent adherence to established protocols during exams such as visual acuity testing or tonometry measurements.
- Facilitated positive patient experiences by addressing concerns, answering questions, and providing clear explanations of complex medical information.
- Applied eye medications and drops to dilate pupils in preparation for examinations.
Heavy Equipment Operator
Summers-Taylor Inc.
08.2019 - 01.2024
- Operated range of heavy equipment on regular basis with advanced skill.
- Adapted quickly to changing project requirements or unexpected obstacles encountered during the course of work assignments.
- Demonstrated versatility in skillset by operating multiple types of heavy machinery to accommodate project needs.
- Adhered to heavy equipment safety and operation protocols, resulting in minimal complaints or incidents.
- Optimized machine performance with regular cleaning, lubrication, and maintenance checks in accordance with manufacturer guidelines.
- Operated excavators, bulldozers and dump trucks to transport heavy materials, practicing safety measures.
- Contributed to a positive work environment through effective teamwork, communication, and adherence to safety protocols.
Para-Educator
Tacoma School District 10
08.2005 - 06.2019
- Assisted students in achieving academic goals by providing one-on-one tutoring and small group instruction in various subjects.
- Assisted teachers in managing classrooms effectively by maintaining clear expectations, enforcing rules consistently, and reinforcing positive behavior choices.
- Improved student social skills through facilitating peer interactions, modeling appropriate behaviors, and promoting empathy among classmates.
- Actively participated in regular team meetings to discuss student progress, share ideas, and collaborate on strategies for continued success.
- Delivered personalized educational, behavioral, and emotional support to individual students to enable positive learning outcomes.
- Documented behaviors, implemented interventions, and treatment results.
Education
No Degree - Medical Assistant (Graduate)
Ross Medical Education Center
Johnson City, TN12-2023
Skills
- Safe food handling
- Hygiene practices
- Sanitation procedures
- Quick learner
- Positive attitude
- Multitasking
- Customer service
Timeline
Ophthalmologist Assistant
Southeastern Retina Associates
03.2024 - Current
Heavy Equipment Operator
Summers-Taylor Inc.
08.2019 - 01.2024
Para-Educator
Tacoma School District 10
08.2005 - 06.2019
No Degree - Medical Assistant (Graduate)
Ross Medical Education Center
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