May Nelson
Ormond Beach,FL
Summary
Dedicated and empathetic Medical Assistant offering experience in direct patient care and medical office management experience. Committed to obtaining highest level of patient satisfaction. Dedicated to complying with regulatory and practice standards. Cultivates trust and rapport with patients through excellent communication and interpersonal skills.
Overview
8
8
years of professional experience
Work History
Medical Assistant
Coastal Pain and Neurology
Ormond Beach, FL
09.2020 - 02.2024
- Assisted physicians with patient care by taking vital signs, patient histories and preparing patients for examinations.
- Administered injections, medications and treatments as directed by the physician.
- Maintained accurate medical records through filing, charting, transcription and data entry into electronic health record system.
- Organized patient charts before each day's clinic sessions began.
- Adhered to HIPAA regulations regarding safeguarding confidential patient information at all times.
- Secured patient information and maintained patient confidence by completing and safeguarding medical records.
- Responded to patient callbacks and phone-in prescription refill requests.
- Assessed, documented and monitored vital signs for patients within outpatient setting.
Medical Assistant
Dr Yoon
Ormond Beach, FL
07.2019 - 04.2020
- Assisted physicians with patient care by taking vital signs, patient histories and preparing patients for examinations.
- Administered injections, medications and treatments as directed by the physician.
- Prepared laboratory specimens for analysis and organized lab results for review by the physician.
- Maintained accurate medical records through filing, charting, transcription and data entry into electronic health record system.
- Performed basic laboratory tests such as urinalysis and blood glucose levels under direct supervision of a physician or registered nurse.
- Kept examination rooms clean, stocked with necessary supplies and prepared for incoming patients.
- Adhered to HIPAA regulations regarding safeguarding confidential patient information at all times.
- Interviewed and engaged patients to obtain medical history, chief complaints and vital signs.
- Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate treatment.
- Cleaned and maintained medical equipment following procedures and standards.
- Documented notes during patient visits.
- Responded to patient callbacks and phone-in prescription refill requests.
Clinical Supervisor
MD Now Urgent Care
Fort Lauderdale, FL
07.2016 - 07.2019
- Assessed and evaluated clinical staff performance, providing feedback to ensure quality standards were met.
- Provided direct supervision of clinical staff, including orientation, training and development of employees.
- Ensured that all safety protocols were followed at all times in the facility.
- Participated in team meetings to discuss best practices for client care.
- Interviewed applicants and made recommendations for new hires.
- Directed and managed 5-person team of clinical and support personnel.
- Assisted physicians with patient care by taking vital signs, patient histories and preparing patients for examinations.
- Administered injections, medications and treatments as directed by the physician.
- Conducted EKGs, spirometry testing, audiograms and other diagnostic tests as requested by the physician.
- Collected samples from patients for laboratory testing purposes.
- Ensured that all instruments used during exams were cleaned properly after each use according to established protocols.
- Adhered to HIPAA regulations regarding safeguarding confidential patient information at all times.
- Interviewed and engaged patients to obtain medical history, chief complaints and vital signs.
- Cleaned and maintained medical equipment following procedures and standards.
- Maintained inventory, vaccination and product expiration logs to record updated documentation for tracking purposes.
- Administered rapid tests for COVID and strep to help clinical staff assess conditions.
Education
Phlebotomy Certification - Phlebotomy
Bella Institution
North Miami Beach, FL03-2016
Medical Assistant Certificate - Medical Assisting
Broward College
Fort Lauderdale, FL05-2003
Skills
- Medication Administration
- Patient Documentation
- Managing Prescription Refills
- Patient Screening
- Patient Charting
- Diagnostic Procedures
- Insulin Injection Administration
- Charting And Clinical Documentation
- Treatment Setup
- Knowledge Of Hipaa Regulations
- Restocking Lab Supplies
- Venipuncture
- Pulmonary Function Tests (Pfts)
- Preparing Specimens And Samples
- Professional Bedside Manner
- Cpr Certified
- Inventory Management
- Drugs Inventory
- Simple Dressings
Timeline
Medical Assistant
Coastal Pain and Neurology
09.2020 - 02.2024
Medical Assistant
Dr Yoon
07.2019 - 04.2020
Clinical Supervisor
MD Now Urgent Care
07.2016 - 07.2019
Phlebotomy Certification - Phlebotomy
Bella Institution
Medical Assistant Certificate - Medical Assisting
Broward College
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