Jaqueline Rodriguez
McFarland,CA
Summary
Results-driven Dental Assistant with expertise from Smileland Dental, skilled in digital X-ray proficiency and patient relations. Enhanced patient satisfaction through effective education on oral hygiene and streamlined appointment scheduling. Committed to maintaining a sterile environment and supporting dental staff, ensuring efficient operations and high-quality patient care.
Overview
6
6
years of professional experience
Work History
Dental Assistant
Smileland Dental
07.2018 - 12.2023
- Assisted in patient preparation and comfort during dental procedures.
- Maintained cleanliness and sterilization of dental instruments and equipment.
- Managed patient records using electronic health record systems.
- Educated patients on post-treatment care and oral hygiene practices.
- Supported dentists with chairside assistance during various procedures.
- Scheduled appointments and coordinated patient flow efficiently.
- Cleaned and sanitized dental tools and equipment, straightened treatment rooms, and restocked supplies to prep for next patient and maintain health and safety practices.
- Maintained a clean and sterile work environment to prevent cross-contamination and infection.
- Sanitized trays, instruments, and surfaces for clean dental office setting and patient safety.
- Provided chairside assistance during examinations, improving dentist efficiency and patient satisfaction.
- Performed x-rays safely while adhering to radiation safety guidelines, ensuring high-quality diagnostic images for dentists'' evaluations.
- Prepared patient x-rays and images for dentist review.
- Educated patients on proper oral hygiene techniques, promoting long-term dental health.
Cashier
Mi Rancho Market
01.2018 - 06.2018
- Processed customer transactions efficiently using point-of-sale systems.
- Maintained accurate cash drawer, ensuring accountability throughout shifts.
- Assisted customers with inquiries, enhancing overall shopping experience.
- Collaborated with team members to streamline checkout operations during peak hours.
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Helped customers complete purchases, locate items, and join reward programs.
- Restocked and organized merchandise in front lanes.
Cashier
Kohl’s
11.2017 - 06.2018
- Trained new cashiers on operational procedures and customer service standards.
- Implemented inventory management practices to support stock replenishment efforts.
- Resolved customer complaints promptly, improving satisfaction and loyalty.
- Monitored store promotions and communicated updates to customers effectively.
- Assisted customers with returns, refunds and resolving transaction issues.
- Stocked, tagged and displayed merchandise as required.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
- Answered questions about store policies and addressed customer concerns.
- Worked with floor team and managers to meet wide range of customer needs.
- Processed refunds and exchanges in accordance with company policy.
Education
Dental Assisting - Dental Assistant
Brightwoodcollege
Bakersfield, CA05.2018
High School Diploma -
César Y Chávez High School
Delano, CA06.2015
Skills
- Digital X-ray proficiency
- Equipment sterilization
- Treatment room setup
- Patient scheduling
- Infection control proficiency
- Patient relations
- Treatment room breakdown
- Oral hygiene education
- Patient education
- Dental staff assistance
- Dental staff support
Languages
Spanish
Elementary
Timeline
Dental Assistant
Smileland Dental
07.2018 - 12.2023
Cashier
Mi Rancho Market
01.2018 - 06.2018
Cashier
Kohl’s
11.2017 - 06.2018
Dental Assisting - Dental Assistant
Brightwoodcollege
High School Diploma -
César Y Chávez High School