May Simpson
Union City,TN
Summary
Versatile Financial Services Coordinator providing first-rate abilities in book balancing, financial data collection, and invoice processing. Matured and skilled in handling confidential and sensitive information. Committed to providing resolutions and making recommendations to enhance financial operations. Proficient with comprehensive knowledge of payroll and financial and tax regulations.
Overview
34
34
years of professional experience
Work History
Inventory Specialist
KIOTI Tractor
Wendell, NC
12/28/20 - Current
- Performed regular cycle counts to ensure accuracy of inventory records.
- Ensured proper storage conditions for all items in the warehouse.
- Tracked shipments from suppliers to confirm receipt of goods in a timely manner.
- Maintained accurate and up-to-date inventory records.
- Identified obsolete or slow moving items for disposal or sale at discounted prices.
- Investigated discrepancies between physical count and computer records.
- Coordinated receipt of incoming materials and verified accuracy of items received.
- Led physical counts and reconciled discrepancies to maintain accurate inventory records.
- Participated in physical inventory counts to keep information accurate and current.
- Managed all outbound loads. Created Bill of Lading, confirmed all outbound loads in Kioti system, for all shipments out of our warehouse.
Shipping Clerk
Titan Tire
Union City, TN
05.2012 - 01.2017
- Created required documentation to process shipments and support movement.
- Checked customer orders, labeling and documentation prior to shipment to avoid delays.
- Directed warehouse team in stocking merchandise, pulling orders and setting up loads.
- Prepared accurate shipping orders and bills of lading to direct and route materials.
- Compared bills of lading against actual merchandise received, inspected for damaged goods and coordinated distribution to correct departments.
- Checked items to be shipped against work orders to confirm correct quantities, destination and routing.
Joe's Steakhouse
Self Employed Web
Union City, TN
11.2006 - 10.2011
- Worked effectively in team environments to make the workplace more productive.
- Managed inventory and supplies to ensure materials were available when needed.
- Provided support and guidance to colleagues to maintain a collaborative work environment.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Exceeded customer satisfaction by finding creative solutions to problems.
- Maintained all employee records, payroll, maintained all required certifications, and met all state requirements.
Real Estate Agent
Century 21
Union City, TN
06.2004 - 10.2011
- Responded promptly to client inquiries via phone or email.
- Provided guidance to clients throughout the entire buying or selling process.
- Maintained updated knowledge of local real estate markets.
- Researched current listings available in the area using multiple online resources.
- Negotiated purchase agreements and contracts with buyers and sellers.
Director
Happy Little House Daycare
Union City, TN
12.1990 - 10.2007
- Cultivated strong relationships with staff and parents by responding promptly to inquiries or complaints.
- Developed policies and procedures to ensure compliance with state and federal standards.
- Created detailed plans outlining timelines, goals, budgets, staffing needs and other requirements for projects.
- Conducted regular meetings with department heads to review progress on strategic initiatives.
- Recruited, trained, supervised, evaluated and mentored staff members.
- Managed budgeting and financial planning processes for the organization.
- Partnered with staff to create professional development plans to support personal and business growth.
- Maintained payroll.
- Maintained all employee required quarterly hours for annual certification.
Flight Attendant
Pace Airlines
Raleigh, NC
12.2002 - 11.2006
- Cooperated with pilots and crew members while performing duties on board the plane.
- Completed paperwork related to passenger manifests accurately after each flight.
- Reported any incidents or irregularities regarding the aircraft or its equipment to the captain immediately.
Service Manager
Aloha Pools and Spas
Union City, TN
02.2017 - 12/27/20
- Resolved customer complaints in a timely manner.
- Created standard operating procedures for all service functions.
- Identified opportunities to increase efficiency through automation or process re-engineering.
- Developed strategies for improving customer experience through enhanced product features or improved processes.
- Developed and maintained relationships with customers, vendors, and suppliers.
- Managed service staff to ensure customer satisfaction and compliance with company policies.
- Reviewed customer billing statements for accuracy prior to release.
- Conducted regular team meetings to discuss customer feedback, process improvements, and operational objectives.
- Maintained records of all customer interactions and transactions.
- Maintained accurate records of all service requests, including resolution times and costs incurred.
- Addressed customer questions and concerns regarding products and services.
- Oversaw daily operations of the service department, including scheduling and workflow management.
Education
Associate of Applied Science - Business Administration And Management
Dyersburg State Community College
Dyersburg, TN05-2012
Skills
- Warehouse Organization
- Payroll
- Customer Service
- Inventory Control
- Records Management
- Cycle counting
- Order Fulfillment
- Data Management
- Shipping coordination
- FIFO stocking
- Order Management
- Attention to Detail
- Cycle Counts
- Discrepancy Investigation
- Warehouse Operations
- Service Operations
- MS Office
- Teamwork and Collaboration
- Recording Shipments
- Ordering Supplies
- Financial Reporting
- Operations
- Inventory Counts
- Shipping and receiving
Timeline
Service Manager
Aloha Pools and Spas
02.2017 - 12/27/20
Shipping Clerk
Titan Tire
05.2012 - 01.2017
Joe's Steakhouse
Self Employed Web
11.2006 - 10.2011
Real Estate Agent
Century 21
06.2004 - 10.2011
Flight Attendant
Pace Airlines
12.2002 - 11.2006
Director
Happy Little House Daycare
12.1990 - 10.2007
Inventory Specialist
KIOTI Tractor
12/28/20 - Current
Associate of Applied Science - Business Administration And Management
Dyersburg State Community College
Similar Profiles
Bryan FalknerBryan Falkner
Inside Sales Manager at KIOTI TractorInside Sales Manager at KIOTI Tractor
Stephen MarrujoStephen Marrujo
Accounting Manager at Daedong-USA, Inc. Dba KIOTI TractorAccounting Manager at Daedong-USA, Inc. Dba KIOTI Tractor
Casey ZinggCasey Zingg
Laborer at Kioti ContractingLaborer at Kioti Contracting
Casandr PaschallCasandr Paschall
Cell Lead/ Operator at Dana CorporationCell Lead/ Operator at Dana Corporation
Cameron ScarboroughCameron Scarborough
Maintenance Crew Member at Tyson FoodsMaintenance Crew Member at Tyson Foods