MAY WONG
Hoboken,NJ
Summary
Accomplished Vice President with a strong background in deal closing across diverse transaction types. Skilled in overseeing end-to-end loan operations, enhancing workflow efficiency, and delivering consistent results in high-pressure environments.
Overview
27
27
years of professional experience
Work History
Vice President – Institutional Credit Management – Transaction Manager
Citibank, N.A.
New York, NY
01.2024 - 03.2026
- Produce and provide training and support to transaction management staff and business constituents
- Partner with each of the originating and coverage business lines, credit risk, operations, legal, etc. to ensure strategic vision is enabled
- Ensure that quality of data, controls and processes performed meet internal policies and regulatory requirements/expectations, via staff management
- Work with lines of business, transaction management, and loan operations to define and implement operational metrics and risk and control reviews to ensure all stakeholders have end to end transparency
- Actively manage and maintain a deal closing pipeline of loan transactions
- Coordinate and close loan transactions/lifecycle events, capture data, store documentation, troubleshoot issues/roadblocks, perform quality control
- Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency
Vice President – Credit Administration
Metropolitan Commercial Bank
New York, NY
09.2022 - 09.2023
- Responsible for management of the credit administration department and credit operations in support of the bank’s lending operations, including the assignment and review of work
- Maintain the Bank’s external pledged collateral database and reporting for Federal Reserve Bank Pledge and Federal Home Loan Bank Pledge
- File HMDA LAR and maintain all documentation regarding the LAR for Auditors
- Review Flood Log and Appraisal Log for the Compliance Team
- Provide support to team members when needed on a daily basis such as running Credit reports and review their work
- Work with regulators, independent auditors and external loan review vendors
- Manage the review and examinations by the bank’s auditors and regulatory agencies, including responding to request for information, coordination of documentation and on-site support during reviews
Assistant Vice President – Corporate Banking Middle Office
MUFG Bank, Ltd
New York, NY
01.2018 - 05.2022
- Oversee a small group of administrators where each maintains a portfolio of Japanese Corporate Banking (2019 to 2022), leveraged and high-grade loan transactions (2018-2019)
- Support verification, execution and closing of complex loan transactions including new deals, refinancing, amendments, acquisition financings and re-pricings
- Review internal loan related documents and notices for accuracy and completeness and submit approval to the Back office with all the necessary documentations and instructions for loan and fee booking
- Support the administrators with pre closing requirements with internal and external clients
- Review and advice on funding mechanics and operational requirements as it pertains to internal booking, according to Operational policies
- Support escalations from the Front Office, Controllers, Reporting and Back Office pertain to closing process and ongoing queries
- Ensure execution of best practices of control, risk mitigation and escalation
Agency Closing Team – Global Services Unit
Barclays Bank PLC
New York, NY
01.2016 - 01.2018
- Act as the main liaison with loan ops teams both on and offshore to ensure a smooth transition from Middle Office to Operations, along with ongoing support related to deal and facility level maintenance
- Review legal documents and advise on funding mechanics and operational requirements as it pertains to internal booking locations, regional and currency policies
- Analyze internal loan related worksheets such as funds flow and closing mechanics for accuracy and completeness
- Liaise and coordinate pre-closing requirements with internal and external clients (Relationship Manager, Syndication Desk, Borrowers, Lenders and Legal Councils)
- Provide support to the Operation Agency Team members such as cash reconciliation, problem solving, discrepancies and special requests
- Complete coordination, review, initiate disbursements, prepare wire instructions and book loans and commitments into the loan booking system
- Closing process of Syndicated Loan transactions where Barclays acts as Administrative Agent
- Follow up on post-closing exceptions and receipt of original document
Participating Closing Team – Global Services Unit
01.2013 - 01.2016
- Handled day to day requests such as fee setup and adding or changing pricing template in ACBS
- Maintained minimal outstanding items in daily reports such as data integrity and past due reports
- Approved and verified daily agency transactions in ACBS and wire payments in GBS and E Serve
- Problem solving when there is processing error due to system limitation
- Setup new bilateral, participation facilities and accrual fees in ACBS
- Reviewed closing documents such as credit agreement and sanction
- Trained and developing the skills of junior staff members
- Participated in testing ACBS enhancement projects
Investment Banking Operations - Global Services Unit
01.2004 - 01.2013
- Managed syndicated loan agency deals
- Responsible for processing daily transactions such as borrowings, rollovers, repayments and cash reconciliations
- Facilitated new closings, amendments and restructuring with Middle Office and Product Control group
- Processed primary, secondary and third-party assignments both on the agency and trading facilities
- Maintained relationships with internal and external parties such as borrowers and investors
Secondary Loan Trading – Global Loan Syndication
Citibank N.A.
New Castle, DE
01.2003 - 01.2004
- Prepare standard LSTA par trade confirmations and assignment agreements, reviewing purchase and sale agreements
- Liaison with agent banks, clients, traders, and legal counsel to draft language and resolve trade issues
- Prepare asset funding memos, calculating purchase prices, delayed compensation and reconcile par accounts
- Research and reconcile client discrepancies
- Collect legal documents including Credit Agreements and Assignment Agreements
- Report weekly status
- Contribute to process improvement exercises and other special projects
- Won Citibank Delaware Quarterly 2003 Team Award for successful move to Delaware. Increased transaction 86% with decreased department 22% size
Asset Based Finance – Global Loan Syndication
01.2000 - 01.2003
- Managed dual role project as part of the Asset Based Finance Challenge. Acted as both loan administrator and participant bank
- Processed third party assignments
- Trained and assisted training of 3 loan administrators
- Utilized the Citi banking system and, as a result, gained authorization authority of documentary letter of credit changes on a case - sensitive basis, according to each client’s collateral
- Administered foreign currency facility. Coordinated the borrowing, renewal and pay down requests for customers
Agency Team – Global Loan Syndication
01.1999 - 01.2000
- Managed syndicated loan portfolio, over $10 billion, for domestic and international clients
- Liaison between corporate clients and investors. Ensured proper loan administration on a daily basis
- Interpreted credit documentation to service loans, according to the agreement. Explained guidelines to borrowers and bank groups as needed
- Closed new facilities, and processed restructuring of outstanding debt as well and coordinated with both relationship and structuring teams when necessary
- Investigated and reconciled issues and customer inquiries. Recovered more than $2 million in fees
- Participated and reported results of six weeks group test of new computerized loan system named ‘ Loan IQ’, which is considered multiple variables
Vice President – Institutional Credit Management – Transaction Manager
Citibank, N.A.
New York, NY
06.2022 - 09.2022
- Produce and provide training and support to transaction management staff and business constituents
- Partner with each of the originating and coverage business lines, credit risk, operations, legal, etc. to ensure strategic vision is enabled
- Ensure that quality of data, controls and processes performed meet internal policies and regulatory requirements/expectations, via staff management
- Work with lines of business, transaction management, and loan operations to define and implement operational metrics and risk and control reviews to ensure all stakeholders have end to end transparency
- Actively manage and maintain a deal closing pipeline of loan transactions
- Coordinate and close loan transactions/lifecycle events, capture data, store documentation, troubleshoot issues/roadblocks, perform quality control
- Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency
Education
Master of Business Administration -
University of Delaware
Newark, DEBachelor of Social Science -
University of Science Malaysia
Penang, MalaysiaSkills
- Key Points: Broad Business Function Knowledge Problem Solver Decision Maker Team Leader Excellent Communication In-depth Analysis Detail Oriented Master Multi-Tasker
- Software: Microsoft Software Helios Flexcube Facility Management Advanced Commercial Banking System Clear Par Monet GAOS GBS Salesforce Clear Touch Baker Hill
Timeline
Vice President – Institutional Credit Management – Transaction Manager
Citibank, N.A.
01.2024 - 03.2026
Vice President – Credit Administration
Metropolitan Commercial Bank
09.2022 - 09.2023
Vice President – Institutional Credit Management – Transaction Manager
Citibank, N.A.
06.2022 - 09.2022
Assistant Vice President – Corporate Banking Middle Office
MUFG Bank, Ltd
01.2018 - 05.2022
Agency Closing Team – Global Services Unit
Barclays Bank PLC
01.2016 - 01.2018
Participating Closing Team – Global Services Unit
01.2013 - 01.2016
Investment Banking Operations - Global Services Unit
01.2004 - 01.2013
Secondary Loan Trading – Global Loan Syndication
Citibank N.A.
01.2003 - 01.2004
Asset Based Finance – Global Loan Syndication
01.2000 - 01.2003
Agency Team – Global Loan Syndication
01.1999 - 01.2000
Master of Business Administration -
University of Delaware
Bachelor of Social Science -
University of Science Malaysia