Maya Alfonso
Las Vegas,NV
Summary
Dedicated BSN student in final semester, leveraging nine years of military service, including six years as active-duty clinic Corpsman. Delivered patient-centered care in high-pressure environments and managed hospital registration, enhancing patient interactions and administrative efficiency. Pursuing preceptorship to advance clinical skills and contribute to safe, high-quality care.
Overview
12
12
years of professional experience
Work History
HS Technician Second Class Petty Officer
United States Coast Guard
04.2016 - 10.2025
- Provided patient focused care by coordinating, collaborating, and making medical care accessible to Coast Guard members and their families
- Nationally Registered Emergency Medical Technician
- Certified in Basic Life Support (BLS)
- IV administration
- Performed blood draws for laboratory testing and patient diagnostics
- Immunization administration
- COVID testing/contact tracing
- Administration of rapid testing to include: MONO, HCG, STREP A, and U/A
- Obtained preliminary testing to include: vision, hearing, PFTs, and EKGs
- Processed referrals to connect patients with appropriate specialists
- Aviation, commissioning, separation, and retirement physical submissions
- Managed front desk operations by assisting with patient and provider requests, scheduling appointments, screening phone calls, checking in new patients, and filing medical records.
- Obtained radio guard for Coast Guard vessels and aircraft
- Monitored maritime national distress channels (first contact in search and rescue missions)
- Qualified boat crew member for unit specific vessels
Patient Access Services
University Medical Center of Southern Nevada
02.2023 - 04.2025
- Facilitated urgent patient arrivals by coordinating with medical staff to ensure timely processing.
- Obtain patient's insurance information and determine eligibility for benefits regarding specific services rendered
- Collect and enter patient demographic and insurance data into Epic's database to establish and/or update patient's medical record
- Initiate patient check-ins and wristband patient
- Process payments using cash and credit/debit, maintaining accurate records of transactions
- Identified insurance payment sources and listed payers in proper sequence to establish chain of payment
- Obtain signatures and explain consent, HIPAA, HIE, and patient rights and responsibility forms
Server
Barrio
07.2021 - 08.2022
- Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business
- Cultivated warm relationships with new and regular customers
- Maintained thorough menu knowledge to sufficiently answer questions regarding menu item sourcing, ingredients, and cooking methods
- Explained menu items and suggested appropriate options for food allergy concerns
- Quickly and clearly communicated dining orders to kitchen staff, directing attention to special requests or dietary restrictions
- Worked with POS system (Toast) to place orders, manage bills, collect payment, and handle complimentary items
- Carried out complete opening, closing, and shift change duties
Medical Records Clerk
Bone & Joint Specialists
04.2014 - 04.2016
- Accurately pulled patient records for upcoming appointments and procedures to include: insurance verification, obtaining most recent physician progress notes/imaging reports, and reviewing for accuracy
- Reviewed medical records for completeness and filed in alphabetical order
- Communicated effectively with staff, patients, provider offices, and insurance companies by email and telephone
- Followed exact procedures for handling and preparing transfers and other releases of medical records
- Managed scheduling for new and established patients
Education
Bachelor of Science - Nursing
University of Nevada Las Vegas
Las Vegas, Nevada 08-2026
Health Services Technician Certification -
USCG Health Services Technician “A” School
Petaluma, California 11-2018
High School Diploma -
Legacy High School
Las Vegas, Nevada 06-2012
Skills
- Attention to detail
- Disciplined and focused
- Highly motivated and hardworking
- Comfortable in fast paced and high stress environments
Timeline
Patient Access Services
University Medical Center of Southern Nevada
02.2023 - 04.2025
Server
Barrio
07.2021 - 08.2022
HS Technician Second Class Petty Officer
United States Coast Guard
04.2016 - 10.2025
Medical Records Clerk
Bone & Joint Specialists
04.2014 - 04.2016
Bachelor of Science - Nursing
University of Nevada Las Vegas
Health Services Technician Certification -
USCG Health Services Technician “A” School
High School Diploma -
Legacy High School