Maya Allison
Middle River,MD
Summary
Performance driven and enterprising human services professional with an organized, flexible nature and analytical approach to diagnosing and implementing effective strategies for complex issues. Extensive proven and recognized progressive experience in services coordination, knowledge and interpretation of local, state and federal guidelines with proven strategic planning experience resulting in consistent achievement of agency target goals.
Overview
2
2
years of professional experience
Work History
Kindergarten Teacher
Baltimore City Public School System
06.2023 - Current
Social Services Coordinator
Baltimore City Health Department
06.2022 - 06.2023
Education
Bachelor of Science - Human Services
Lincoln University
Lincoln University, PASkills
Service Coordination and Delivery│ Individual Service Plan Development Regulatory Compliance Family Advocacy │Child Development Family Training│Multi-Disciplinary Collaboration │Records Management│Systems Delivery Monitoring│Intensive Case Management Goal Setting
- Collaborates with Baltimore City Public School, private agencies and community stakeholder partners to ensure effective and responsive therapeutic services delivery to families of special needs children ages 0-5; provides regular support for families and therapists; collaborates with Baltimore City Public Schools staff to provide timely and key information needed to monitor service outcomes and develop/implement IEP’s and therapeutic services; provide direction to schools and private agency staff on services and transition requests
▪ Monitor service delivery and analyze outcome data to determine success and implement strategies necessary to achieve family and agency outcome goals; coordinate, monitor and implement IEP/IFSP transition plans; meets with families to review and advise on transition/school options; process requests for initiation services and changes; maintain collaborative communication between family and school staff; explains and advises families on all evaluation processes and results; collaborates with family to develop IFSP goals; maintains monthly contact with families to monitor child development goals and services
Key Impacts
▪ Effectively manages ongoing caseloads upwards of 225 families averaging at least two service activities per child
▪ Facilitated transition processes between IFSP and IEP of approximately 72 children per year
▪ Advise and advocate for approximately 30 families per year in attendance at IEP meetings
▪ Average 75% successful family outreach and medically billing
Key Change of Skills
- Subject matter expert on service coordination and school transition processes for families of special needs children ages (0-5)
- Collaborative with internal and external stakeholders to identify needs, understand priorities and improve quality of service delivery; identify pain points and opportunities to motivate and increase family compliance and participation
- Translate and interpret organizational and community needs; assessments and data into effective service delivery outcomes
- Strong clinical orientation and client-facing experience; solution-oriented with strong interpersonal, consultative, ability to articulate organization’s vision, family needs and stakeholder partners guidelines; insightful listener with the ability to intuitively determine needs of team; proven ability to meet strict deadlines and surpass expected goals
- Execute, coordinate, monitor and implement goals; ensure efficient utilization of technical and administrative resources to achieve developmental objectives and smooth educational transitions between agencies and partners
- Task Oriented, ability to effectively manage ongoing caseloads upwards of 125 families; facilitate timely and accurate initiation and termination of evaluations, services and clinical reporting
Timeline
Kindergarten Teacher
Baltimore City Public School System
06.2023 - Current
Social Services Coordinator
Baltimore City Health Department
06.2022 - 06.2023
Bachelor of Science - Human Services
Lincoln University