Maya Alonzo
Bunkerville
Summary
Detail-oriented Digital Personal Shopper with expertise in customer service and problem solving. Proven ability to thrive in fast paced environments while delivering exceptional service and enhancing customer satisfaction.
Overview
2
2
years of professional experience
Work History
Digital Personal Shopper
Walmart
Mesquite
08.2023 - Current
- Managed daily customer interactions in a fast-paced work environment.
- Handled challenging phone calls with professionalism and efficiency.
- Collaborated effectively with team members to achieve common goals.
- Implemented feedback mechanisms to continuously improve service delivery and customer satisfaction.
- Satisfied customers with quick, accurate service under tight deadlines.
- Ensured all safety protocols were followed when handling hazardous materials such as cleaning supplies.
- Tracked customer feedback through surveys or other methods in order to improve services offered.
- Operated register, handled cash and processed credit card transactions.
Education
High School Diploma -
Virgin Valley High School
Mesquite05-2023
Skills
- Heavy lifting
- Customer service
- Flexible schedule
- Team collaboration
- Stress management
- Problem solving
- Feedback implementation
- Communication skills
- Multitasking Abilities
Languages
Spanish
Native/ Bilingual
References
References available upon request.
Timeline
Digital Personal Shopper
Walmart
08.2023 - Current
High School Diploma -
Virgin Valley High School