Maya Amos
Newark,NJ
Summary
Dynamic and results-oriented professional with extensive experience at Axia Women's Health, adept in medical insurance and records management. Excelled in maintaining patient confidentiality and enhancing data accuracy, showcasing a blend of detail-oriented efficiency and creative problem-solving skills. Proven track record of improving service delivery by leveraging technical and administrative expertise.
Overview
6
6
years of professional experience
Work History
Patient Services Representative
Axia Women's Health
Livingston, NJ
09.2024 - Current
- Processed insurance verifications and authorizations to ensure coverage of services.
- Organized and maintained records by updating and obtaining both personal and financial information from patients.
- Maintained confidentiality of all patient information according to HIPAA regulations.
- Processed payments through cash register accurately and efficiently.
- Documented patient counters in hospital system and initiated follow-up actions.
- Received patient inquiries or complaints and directed to appropriate medical staff members.
- Organized timely and accurate referrals to help patients obtain health care services and access available resources.
- Prepared daily reports on registration activities, highlighting areas for improvement.
- Compiled daily reports on number of patients seen, services rendered.
- Updated reference materials with Medicare, Medicaid and third-party payer requirements, guidelines, policies and list of accepted insurance plans.
- Explained various admission forms and policies, acquiring signatures for consent.
- Performed administrative duties such as filing documents into electronic health record system.
Data Entry / Unit Representative
Cooperman Barnabas Medical
08.2022 - 08.2024
- Executed solutions while handling administrative tasks.
- Validated the accuracy of important company information.
- Compiled reports, logged company data into the database, and executed backups.
- Facilitated inter-departmental data entry as needed.
- Exhibited exceptional written and verbal communication.
- Complied with infection-control protocols and policies.
- Safeguarded hospital functions by ensuring client information remained confidential.
- Processed patient documentation through assignment of numbers, preparation of folders and completion of identification data.
- Transferred physician and nursing notes to appropriate documentation.
Data Entry / Unit Clerk
Clara Maass Medical Center
03.2019 - 01.2021
- Completed administrative duties to support execution of tasks.
- Validated important company information for correctness.
- Performed systematic backups after generating and entering reports.
- Adapted quickly to new projects for various departments.
- Exhibited proficient skills in both writing and speaking.
- Conducted regular database backups for the safety of patient data.
- Followed established infection-prevention guidelines.
- Kept sensitive client data private to enhance trust and integrity in hospital services.
- Ensured accurate patient identification with designated numbers.
- Maintained accurate recordings of patient services for records.
Education
High School Diploma -
Technology High School
Newark, NJ06-2014
Skills
- Detail-Oriented Efficiency
- Technical Support
- Medical Insurance Specialist
- Sales
- Email Communication Support
- Salesforce
- Medicaid/Medicare Proficiency
- Creative Problem Solving
- Detailed Call Documentation
- Order and Refund Coordination
- Accurate Data Entry
- Customer Support via Live Chat
- Microsoft Office
- Billing
- Epic
- Records retrieval
- Filing
- Bookkeeping
- Office administration
- Records management systems
- Deadline oriented
Timeline
Patient Services Representative
Axia Women's Health
09.2024 - Current
Data Entry / Unit Representative
Cooperman Barnabas Medical
08.2022 - 08.2024
Data Entry / Unit Clerk
Clara Maass Medical Center
03.2019 - 01.2021
High School Diploma -
Technology High School
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